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by necrotek
Mon Aug 10, 2015 4:35 pm
Forum: Troubleshooting and Bug Reports
Topic: locked out of resets, have only installed S3D on ONE device
Replies: 21
Views: 10858
 
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Re: locked out of resets, have only installed S3D on ONE dev

Their support techs are stumped. They've thrown it to the developers, which means, I guess, for now I have to email them every two reboots.
by necrotek
Mon Aug 10, 2015 10:43 am
Forum: Troubleshooting and Bug Reports
Topic: locked out of resets, have only installed S3D on ONE device
Replies: 21
Views: 10858
 
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Re: locked out of resets, have only installed S3D on ONE dev

And I'm locked out again.

I have an activation on 8/5, and an activation, according to the simplify account page, today.

After Every reboot, the software seems to think my install is brand new.

PLEASE, someone tell me what is going on?
by necrotek
Wed Aug 05, 2015 9:42 pm
Forum: Troubleshooting and Bug Reports
Topic: locked out of resets, have only installed S3D on ONE device
Replies: 21
Views: 10858
 
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Re: locked out of resets, have only installed S3D on ONE dev

It was a surface pro 1. I hadn't updated the OS until last week, when I upgraded it to win10. This happened just prior to my upgrade, and again right after.


What. Permissions? What file? If you can tell me what I'm looking for, I can fix it.

Suggestions are what I'm looking for here.
by necrotek
Wed Aug 05, 2015 12:04 am
Forum: Troubleshooting and Bug Reports
Topic: locked out of resets, have only installed S3D on ONE device
Replies: 21
Views: 10858
 
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locked out of resets, have only installed S3D on ONE device

I'm really sick of this. I've been having this problem off and on for over a year. Despite the software being only installed on one machine, it constantly treats my computer as a new install every time I reboot. I've apparently reset my machine so many times that I can no longer use the website to r...

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