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by dkightley
Thu Apr 18, 2019 1:57 pm
Forum: Troubleshooting and Bug Reports
Topic: Slicer deleting parts of the part.
Replies: 4
Views: 66

Re: Slicer deleting parts of the part.

The option was added to the software in v3.0.0 in response to a request for meshes to be separated so they can be worked in independently...…..and then I discovered this amazing side-effect of the option where with the meshes separated out, the slicer could do its job properly. Here's my first post ...
by dkightley
Thu Apr 18, 2019 10:03 am
Forum: Troubleshooting and Bug Reports
Topic: S3D Crashing On Clicking Prepare To Print
Replies: 9
Views: 1502

Re: S3D Crashing On Clicking Prepare To Print

Just to clarify what S3D-Alex has said....

The download page indicates the latest release is 4.1......but when you do the actual download, the downloaded version is 4.1.2.

This needs sorting out as it can be very confusing!!!!!
by dkightley
Thu Apr 18, 2019 9:58 am
Forum: Troubleshooting and Bug Reports
Topic: Sliced model looks terrible.
Replies: 5
Views: 71

Re: Sliced model looks terrible.

See: viewtopic.php?f=9&t=13150 updated a few minutes ago!
by dkightley
Thu Apr 18, 2019 9:56 am
Forum: Troubleshooting and Bug Reports
Topic: Not Slicing correct
Replies: 2
Views: 29

Re: Not Slicing correct

I think this is simply the fact that the stl file has multiple meshes....and S3D is incapable of handling multiple meshes correctly.

The solution...if this is the issue....is simply to use the Separate Connected Surfaces option on the Mesh dropdown menu.
by dkightley
Wed Apr 17, 2019 3:35 pm
Forum: Troubleshooting and Bug Reports
Topic: Cannot remove internal supports when you have open the cross section view.
Replies: 6
Views: 78

Re: Cannot remove internal supports when you have open the cross section view.

This appears to be somewhat intermittent....testing on v4.1.2 Use attached factory file and split the view on the X axis. Add Auto supports....and then try to remove individual support columns that do not start from the bed...by trying the deletion from varying rotational angles..... Some angles - u...
by dkightley
Wed Apr 17, 2019 3:10 pm
Forum: Troubleshooting and Bug Reports
Topic: Slicer deleting parts of the part.
Replies: 4
Views: 66

Re: Slicer deleting parts of the part.

I wish I got £5 for every time I have advised this on the forum.....I'd be rich! Use the Separate Connected Surfaces option on the Mesh dropdown menu. The stl has got many separate meshes within it....and S3D for some reason cannot correctly handle them. Using the option separates each mesh out to i...
by dkightley
Tue Apr 16, 2019 3:56 am
Forum: Troubleshooting and Bug Reports
Topic: help cant download printer profile
Replies: 4
Views: 112

Re: help cant download printer profile

And have you contacted Support as they requested....and provided them with any diagnostic information to allow them to identify what your real issue is, and so on...and so on??

15 hours seems far too short a time span for any of this to have happened!
by dkightley
Sun Apr 14, 2019 2:04 pm
Forum: Troubleshooting and Bug Reports
Topic: Missing pieces
Replies: 2
Views: 60

Re: Missing pieces

Use the Separate Connected Surfaces on the mesh menu. That will make the fence slice correctly.

Nothing to do with v4.1.2 or any version.....
by dkightley
Wed Apr 10, 2019 5:32 pm
Forum: Troubleshooting and Bug Reports
Topic: Loaded model is not being solid
Replies: 2
Views: 63

Re: Loaded model is not being solid

Seeing as the images do not match the model you've provided a link for....then I'm going to pass on this one! :roll: :roll:
by dkightley
Wed Apr 10, 2019 10:41 am
Forum: Troubleshooting and Bug Reports
Topic: Process Setting not saved with profile
Replies: 1
Views: 44

Re: Process Setting not saved with profile

Processes....which are temporary copies of Profiles held in your workspace..... can be saved in one of two ways:

1) Save as a Profile
2) Save as part of a Factory file.

Opening a new project effectively clears your workspace of all models and all processes.

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