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by Njoro
Mon Jan 30, 2023 10:18 am
Forum: Troubleshooting and Bug Reports
Topic: [SOLVED] Configuration Assistant Connection Error 4.1.2
Replies: 3
Views: 1326
 
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Re: Configuration Assistant Connection Error 4.1.2

Sounds like the software isn't being allowed to access the internet. Might want to check your firewall or network settings. If you have a corporate proxy you also need to make sure you configure that using the Network Settings button. Nothing has changed with V4, even after the V5 launch, so if thi...
by Njoro
Thu Jan 26, 2023 7:51 am
Forum: Troubleshooting and Bug Reports
Topic: [SOLVED] Configuration Assistant Connection Error 4.1.2
Replies: 3
Views: 1326
 
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Re: Configuration Assistant Connection Error 4.1.2

"anyone on S3D support team"?
by Njoro
Thu Jan 19, 2023 10:43 am
Forum: Troubleshooting and Bug Reports
Topic: [SOLVED] Configuration Assistant Connection Error 4.1.2
Replies: 3
Views: 1326
 
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[SOLVED] Configuration Assistant Connection Error 4.1.2

I've been trying to login for the last 3 days but it's always the same, this only started after V5 launch...
by Njoro
Wed Jan 18, 2023 8:56 am
Forum: General Discussion and Tips
Topic: V5.0.1 Takes over Desktop
Replies: 2
Views: 2378
 
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Re: V5.0.1 Takes over Desktop

Just updated to latest v5.0.1 and when launched it takes over my entire Desktop. The is no option to minimize/maximize or exit. Title bar is gone. To quit the program you haves to select File/Exit ?!?!?! Can this please be fixed? The is no reason to have the software go full screen and take over th...
by Njoro
Fri Jan 13, 2023 1:24 pm
Forum: Troubleshooting and Bug Reports
Topic: [FIXED] WIF Connection To QIDI Doesn't Work
Replies: 38
Views: 22088
 
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Re: WIF Connection To QIDI Doesn't Work

i-Mate-S
V4.2.14.5 /W10.0.12
by Njoro
Thu Jan 12, 2023 8:10 am
Forum: Troubleshooting and Bug Reports
Topic: [FIXED] WIF Connection To QIDI Doesn't Work
Replies: 38
Views: 22088
 
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Re: WIF Connection To QIDI Doesn't Work

Unfortunately, nearly every Qidi machine that we had already and still does work correctly over WiFi with V5. It looks like the issue is limited to some specific models or perhaps specific firmware versions. We have procured some new printers in the last week which are helping us investigate more. ...
by Njoro
Wed Jan 11, 2023 7:33 am
Forum: Troubleshooting and Bug Reports
Topic: [FIXED] WIF Connection To QIDI Doesn't Work
Replies: 38
Views: 22088
 
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Re: WIF Connection To QIDI Doesn't Work

First it doesn’t take this long to rollout a patch, especially when they say their Qidi machines in their office are WIFI connected. Personally I haven’t the time to sit waiting in frustration while the wheel is being reinvented. I bought my V4 in 2016, it’s been my exclusive 3D software, does the j...
by Njoro
Tue Dec 20, 2022 7:45 am
Forum: Troubleshooting and Bug Reports
Topic: [FIXED] WIF Connection To QIDI Doesn't Work
Replies: 38
Views: 22088
 
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Re: WIF Connection To QIDI Doesn't Work

I’m more than ready to uninstall mine and upload yours that works on your office Qidi printers, I think that’s the easiest thing to do for the QiDi family right now…

What do you think?
by Njoro
Tue Dec 20, 2022 4:22 am
Forum: Troubleshooting and Bug Reports
Topic: [FIXED] WIF Connection To QIDI Doesn't Work
Replies: 38
Views: 22088
 
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Re: WIF Connection To QIDI Doesn't Work

We have quite a few different Qidi machines in our office which are all still connecting fine with V5. Would you mind posting your firmware version? Are you already using the latest firmware? Not sure why our machines would connect find, but some others are giving an error saying a device is alread...
by Njoro
Mon Dec 19, 2022 11:27 am
Forum: Troubleshooting and Bug Reports
Topic: [FIXED] WIF Connection To QIDI Doesn't Work
Replies: 38
Views: 22088
 
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Re: WIF Connection To QIDI Doesn't Work

Here's the connection details...

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