thank you for your reply. tech support has suggested the same and I have sent a working 3w file (xyz) and the same file (s3d) not working. Their response times have been fine, I'm pretty sure they can fix it since there dosen't seem to be any similar complaints. At least I hope so, I really like the...
CompoundCarl wrote:What exact da vinci pro model do you have? Is it the regular, the 3-in-1, etc? Do you know what firmware version is on it?
The printer is a davinci pro with the option to add laser (didn't purchase the option)
Software version 1.2.8 (1c2534) XYZware 3d printer/3d scanner purchased in July 2016.
I am a new user with simplify3d and I am having compatibility issues on my davinci pro. I have had other issues with other slicers but I was able to get craft ware to work through a change in the header and footer. I haven't made those changes to simplify because I thought simplify wouldn't require ...