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by DimaGorbenko
Fri Feb 23, 2024 11:34 pm
Forum: Troubleshooting and Bug Reports
Topic: Failed to run the software after couple weeks
Replies: 3
Views: 303
 
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Re: Failed to run the software after couple weeks

Seems like you do it by IP address. Take a look: I clicked on "emergency deactivation" once more time, and this time it quickly removed my activated license. Now, I run S3D, and it works. It shows the correct license holder name (my name). all good. I go to https://cloud.simplify3d.com/acc...
by DimaGorbenko
Fri Feb 23, 2024 11:24 pm
Forum: Troubleshooting and Bug Reports
Topic: Failed to run the software after couple weeks
Replies: 3
Views: 303
 
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Re: Failed to run the software after couple weeks

And just to show you what license removal doesn't work as well: galago Simplify3D-5.1.2 # ./uninstall Do you want to uninstall Simplify3D Software and all of its modules? [Y/n]: y ---------------------------------------------------------------------------- Uninstall Status Would you like to deactiva...
by DimaGorbenko
Fri Feb 23, 2024 11:11 pm
Forum: Troubleshooting and Bug Reports
Topic: Failed to run the software after couple weeks
Replies: 3
Views: 303
 
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Failed to run the software after couple weeks

Hi, I'm on linux, and I run last time S3D about two weeks ago. Today I launched S3D to find out it doesn't work because it complains about simultaneous licenses being used by other machine. Well, I don't have "other" machine, it's the same laptop, linux, ubuntu, same user, but somehow the ...
by DimaGorbenko
Mon Jan 15, 2024 7:40 pm
Forum: Troubleshooting and Bug Reports
Topic: Ubuntu 22.04, Failed to activate, network issues
Replies: 1
Views: 4785
 
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Ubuntu 22.04, Failed to activate, network issues

Just bought and installed the software, it requires root privileges (what ?! in 2024 ??, but OK), launched it, and immediately it shows me the activation error, it says "Failed to activate software. The software will exit now.". No, I don't use proxy settings. For 200$ price tag I don't ex...
by DimaGorbenko
Wed Sep 26, 2018 11:22 am
Forum: Troubleshooting and Bug Reports
Topic: Blank main window in Linux/Ubuntu 18.04
Replies: 4
Views: 2256
 
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Re: Blank main window in Linux/Ubuntu 18.04

Yeah, like, why would you buy it if it even doesn't run on Linux as they say ?
I wonder why there is no any reaction from the developers/support team.
Like they are not interested in customer issues.
by DimaGorbenko
Sun Sep 02, 2018 5:03 pm
Forum: Troubleshooting and Bug Reports
Topic: Blank main window in Linux/Ubuntu 18.04
Replies: 4
Views: 2256
 
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Re: Blank main window in Linux/Ubuntu 18.04

On a console I see next errors after launch: libGL error: unable to load driver: i965_dri.so libGL error: driver pointer missing libGL error: failed to load driver: i965 libGL error: unable to load driver: i965_dri.so libGL error: driver pointer missing libGL error: failed to load driver: i965 libGL...
by DimaGorbenko
Thu Aug 30, 2018 11:38 am
Forum: Troubleshooting and Bug Reports
Topic: Blank main window in Linux/Ubuntu 18.04
Replies: 4
Views: 2256
 
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Blank main window in Linux/Ubuntu 18.04

HI, I'm using Ubuntu 18.04.1 LTS and latest Simplify3D version. And this is what I see when I launch it: simplify_black_screen.jpeg I can click on the menu and it will appear. I can open the Settings dialog, this works fine. But not the main window and not the next screen after I pres ... Print ? bu...
by DimaGorbenko
Thu May 17, 2018 2:28 pm
Forum: Troubleshooting and Bug Reports
Topic: Gaps in one-line walls
Replies: 0
Views: 1014
 
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Gaps in one-line walls

Hi,

Take a look at these images:
Screenshot_20180517_211824.png
Screenshot_20180517_211910.png
Details taken from here:
https://www.thingiverse.com/thing:39755
scaled to 68%

How can I avoid gaps in the walls ?
The settings are next:
settings.jpeg
Thank you for your advice !
Dima

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