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by S3D-Jake
Tue May 17, 2022 10:29 am
Forum: Troubleshooting and Bug Reports
Topic: Missing Parts Between Model and Print
Replies: 1
Views: 62
 
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Re: Missing Parts Between Model and Print

1. Make sure your model is manifold and free of self intersecting surfaces. If there are errors, you can typically solve them quickly by importing your model into Microsoft's 3D Builder application and then saving it again. 2. Make sure that if you're attempting to print sections that are thinner th...
by S3D-Jake
Tue May 17, 2022 10:26 am
Forum: Troubleshooting and Bug Reports
Topic: Can not connect to the activation server....
Replies: 13
Views: 7950
 
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Re: Can not connect to the activation server....

As I said, our team members are able and ready to assist with this issue. Files on your local system need to be updated to use the latest security certificates. This is something that normally is automatically updated by the operating system's security patches but if you've disabled those or are no ...
by S3D-Jake
Mon May 16, 2022 4:01 pm
Forum: General Discussion and Tips
Topic: Qidi i-mate s
Replies: 1
Views: 160
 
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Re: Qidi i-mate s

Simplify3D does not currently support this machine via wireless connection. As of version 4.1.2, the wireless connections to printers that are supported consists of xyzPrinting Da Vinci branded machines.
by S3D-Jake
Mon May 16, 2022 3:55 pm
Forum: General Discussion and Tips
Topic: Second license
Replies: 7
Views: 304
 
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Re: Second license

Which settings are you having issue with not changing when you switch between profiles? Also, I totally understand the desire to have an application open for monitoring your printer's progress and current temperatures. This can be especially useful if your printer does not have a display for accessi...
by S3D-Jake
Mon May 16, 2022 3:45 pm
Forum: General Discussion and Tips
Topic: Printing living hinge
Replies: 1
Views: 31
 
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Re: Printing living hinge

Looks as if you're getting single extruded outlines generated for that area. If you change the external thin wall option to perimeters only does the hinge print as part of the object like you wished?
by S3D-Jake
Mon May 16, 2022 3:26 pm
Forum: General Discussion and Tips
Topic: Ender 6 CoreXY Simply3D Profile
Replies: 9
Views: 4846
 
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Re: Ender 6 CoreXY Simply3D Profile

Our support team is able to provide a profile for the Creality Ender 6. Please use the contact form linked below to request a profile for this printer.

https://www.simplify3d.com/contact
by S3D-Jake
Mon May 16, 2022 3:21 pm
Forum: Feature Requests
Topic: Flashforge Adventurer 4
Replies: 7
Views: 4094
 
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Re: Flashforge Adventurer 4

Our team is able to provide a profile for this machine manually through support. Please use the contact form linked below.

https://www.simplify3d.com/contact
by S3D-Jake
Fri Apr 08, 2022 10:23 am
Forum: Feature Requests
Topic: Creality CR-10 Smart Pro
Replies: 1
Views: 214
 
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Re: Creality CR-10 Smart Pro

Our support team would be happy to help you with configuring Simplify3D to work with your new printer. Please Contact Us from your registered account email.
by S3D-Jake
Fri Apr 08, 2022 10:19 am
Forum: General Discussion and Tips
Topic: Where the heck did my processes go???
Replies: 4
Views: 480
 
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Re: Where the heck did my processes go???

Do you mean the processes for the Tevo disappeared from the Tevo profile? That would be a pretty massive bug, if so. Processes are not a part of a profile. Processes are instances of a profile. Processes are not meant to be permanent storage of settings and should not be seen as such. Profiles in a...
by S3D-Jake
Tue Apr 05, 2022 12:24 pm
Forum: Troubleshooting and Bug Reports
Topic: Is the License Server Down?
Replies: 2
Views: 421
 
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Re: Is the License Server Down?

Server is not down. You may have issues on your local machine which prevent the software from calling out to the licensing server.

viewtopic.php?p=60416#p60416

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