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by S3D-Jake
Wed Mar 17, 2021 12:44 pm
Forum: General Discussion and Tips
Topic: Pulse XE profile
Replies: 3
Views: 1495

Re: Pulse XE profile

Tinken wrote:
Wed Mar 17, 2021 7:02 am
I am in need of a Pulse XE profile. And yes, I emailed support and have gotten no answer. :?
I just spoke with our engineers. We have no outstanding requests for this profile. Please make sure you're using the contact form in order to submit your request,

https://www.simplify3d.com/contact
by S3D-Jake
Tue Mar 16, 2021 9:39 am
Forum: General Discussion and Tips
Topic: Profiles not changing printer preferences and missing online configs
Replies: 1
Views: 248

Re: Profiles not changing printer preferences and missing online configs

There are two separate issues mentioned here. For the profiles you are unable to download from our servers please contact our support team directly. (https://www.simplify3d.com/contact) For the machine's physical statistics not updating there is a toggle in the G-Code tab of your profile's settings....
by S3D-Jake
Tue Mar 16, 2021 9:31 am
Forum: Troubleshooting and Bug Reports
Topic: ctc bed drops at start of print
Replies: 1
Views: 152

Re: ctc bed drops at start of print

Are you using the stock profile for the CTC bizer? If not, can you upload your factory file so the members of the community can take a look at what you may need to change?
by S3D-Jake
Tue Mar 16, 2021 9:30 am
Forum: Troubleshooting and Bug Reports
Topic: XYZprinting Da Vinci Pro Wifi bug
Replies: 2
Views: 196

Re: XYZprinting Da Vinci Pro Wifi bug

I can't think of why this would happen. The Wifi method of printing on this machine uploads the entire file before beginning the print so it shouldn't be an issue with the connection to the printer. Are you disconnecting from the printer after the file upload completes and the print begins? If not, ...
by S3D-Jake
Tue Mar 16, 2021 9:22 am
Forum: Troubleshooting and Bug Reports
Topic: White filament stops extruding mid-print
Replies: 1
Views: 145

Re: White filament stops extruding mid-print

What temperatures are you printing at? If the version of your Creator Pro has PTFE lined hotends you wont want to be printing above the melting point for PTFE. Typically we don't recommend exceeding 240 in that type of setup. Are you using the stock ABS settings in Simplify3D? Have you reached out t...
by S3D-Jake
Mon Mar 15, 2021 5:03 pm
Forum: Troubleshooting and Bug Reports
Topic: M1 Mac issue?
Replies: 2
Views: 212

Re: M1 Mac issue?

I've not heard of this specific issue being reported. Have you reached out to customer support yet to establish an official thread of communication with our team of engineers?

https://www.simplify3d.com/contact
by S3D-Jake
Mon Mar 15, 2021 4:03 pm
Forum: Troubleshooting and Bug Reports
Topic: Dual Extrusion problem
Replies: 1
Views: 136

Re: Dual Extrusion problem

The "Both" auto-configure extruder option has presets for which extruders will be primary and which will be responsible for supports, rafts, etc. If one were to examine the autoConfigureExtruders tag groupings in the the XML near the end of their FFF profile they would find <primaryExtruder>0</prima...
by S3D-Jake
Mon Mar 15, 2021 2:00 pm
Forum: General Discussion and Tips
Topic: More adjustable setings by layer?
Replies: 1
Views: 168

Re: More adjustable setings by layer?

You can setup multiple processes. The variable settings wizard makes it easier to automatically create multiple processes for different areas of your print. More on the variable settings wizard can be seen here: https://www.simplify3d.com/support/articles/different-settings-for-different-regions-of-...
by S3D-Jake
Mon Mar 15, 2021 1:57 pm
Forum: Feature Requests
Topic: How to set Filament lenght on prepare to print screen?
Replies: 1
Views: 211

Re: How to set Filament lenght on prepare to print screen?

Hi Marko,

This is a great feature request! I'm happy to document this for our development team. Would you want any other conversions other than centimeters and meters?
by S3D-Jake
Mon Mar 15, 2021 1:54 pm
Forum: General Discussion and Tips
Topic: how to pause g code in marlin
Replies: 1
Views: 150

Re: how to pause g code in marlin

Send the machine a "M76" command.

https://marlinfw.org/docs/gcode/M076.html

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