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by S3D-Jake
Fri Apr 08, 2022 10:23 am
Forum: Feature Requests
Topic: Creality CR-10 Smart Pro
Replies: 1
Views: 214
 
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Re: Creality CR-10 Smart Pro

Our support team would be happy to help you with configuring Simplify3D to work with your new printer. Please Contact Us from your registered account email.
by S3D-Jake
Fri Apr 08, 2022 10:19 am
Forum: General Discussion and Tips
Topic: Where the heck did my processes go???
Replies: 4
Views: 479
 
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Re: Where the heck did my processes go???

Do you mean the processes for the Tevo disappeared from the Tevo profile? That would be a pretty massive bug, if so. Processes are not a part of a profile. Processes are instances of a profile. Processes are not meant to be permanent storage of settings and should not be seen as such. Profiles in a...
by S3D-Jake
Tue Apr 05, 2022 12:24 pm
Forum: Troubleshooting and Bug Reports
Topic: Is the License Server Down?
Replies: 2
Views: 421
 
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Re: Is the License Server Down?

Server is not down. You may have issues on your local machine which prevent the software from calling out to the licensing server.

viewtopic.php?p=60416#p60416
by S3D-Jake
Tue Apr 05, 2022 12:22 pm
Forum: Troubleshooting and Bug Reports
Topic: Can not connect to the activation server....
Replies: 12
Views: 7900
 
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Re: Can not connect to the activation server....

I've found a solution for Mac OS. My Mac mini, which is from 2009. Updating the certificates helped me. See: https://apple.stackexchange.com/questions/422332/how-do-i-update-my-root-certificates-on-an-older-version-of-mac-os-e-g-el-capi The only other thing you need is a new Mac with Big Sur or per...
by S3D-Jake
Tue Apr 05, 2022 12:16 pm
Forum: Feature Requests
Topic: Flashforge Adventurer 4
Replies: 5
Views: 4033
 
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Re: Flashforge Adventurer 4

Any updates on a Flashforge Adventurer 4 profile? I feel baited and switched. The site says it's supported but after I did an install, the startup wizard doesn't have the Adventurer 4 listed. I just contacted support so we'll see what they say. Our support team is happy to assist you getting setup ...
by S3D-Jake
Mon Apr 04, 2022 2:58 pm
Forum: Feature Requests
Topic: communication in an ongoing printing process
Replies: 3
Views: 284
 
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Re: communication in an ongoing printing process

Marlin's implementation utilizes G10 and G11 gcode commands to retract and unretract respectively.

https://marlinfw.org/docs/features/fwretract.html
by S3D-Jake
Mon Apr 04, 2022 2:12 pm
Forum: General Discussion and Tips
Topic: Where the heck did my processes go???
Replies: 4
Views: 479
 
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Re: Where the heck did my processes go???

This post may help to understand the differences between processes and profiles.

viewtopic.php?p=10812#p10812
by S3D-Jake
Thu Mar 24, 2022 11:32 am
Forum: Troubleshooting and Bug Reports
Topic: Activation problems
Replies: 1
Views: 339
 
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Re: Activation problems

Contact support. Our team members are ready and happy to assist with resolving activation issues.
by S3D-Jake
Thu Mar 24, 2022 11:32 am
Forum: Troubleshooting and Bug Reports
Topic: Can not connect to the activation server....
Replies: 12
Views: 7900
 
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Re: Can not connect to the activation server....

rjmusto wrote: Sat Mar 19, 2022 10:55 am Same here.

Come on guys, why is this even an issue?

I've tried all sorts of changes but S3D insists it can not contact the server.....

Not happy.
Please contact support. We have team members ready and able to assist with this issue.
by S3D-Jake
Thu Mar 24, 2022 11:30 am
Forum: Troubleshooting and Bug Reports
Topic: Cannot Activate New S3D Lisence
Replies: 18
Views: 18401
 
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Re: Cannot Activate New S3D Lisence

ajinop wrote: Sun Mar 20, 2022 6:24 pm do you have any additional info, my terminal skills are rather weak?
Contact support. They can walk you through it.

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