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by S3D-Alex
Fri Jun 21, 2019 9:00 am
Forum: Troubleshooting and Bug Reports
Topic: Single Extrusion voids/bug
Replies: 4
Views: 125

Re: Single Extrusion voids/bug

Could you please post a Factory File where you see the gaps as represented in the first image?
by S3D-Alex
Fri Jun 21, 2019 8:24 am
Forum: Troubleshooting and Bug Reports
Topic: First Layer not extruding at 100%
Replies: 1
Views: 44

Re: First Layer not extruding at 100%

This sort of print quality can occur if you are printing the first layer of your part too far away from the raft. This is a delicate balance as getting too close can cause the past to adhere too well to the raft. I would suggest trying to print your part approximately .03mm closer to the raft.
by S3D-Alex
Tue Jun 04, 2019 9:23 am
Forum: Troubleshooting and Bug Reports
Topic: 4.1 Sequential Broken or Not?
Replies: 13
Views: 280

Re: 4.1 Sequential Broken or Not?

Could you please post a Factory File where you see Sequential Printing not working correctly? We would love to take a look and assist.
by S3D-Alex
Mon Jun 03, 2019 8:46 am
Forum: Troubleshooting and Bug Reports
Topic: Connection error
Replies: 14
Views: 379

Re: Connection error

Could you contact us at Support@simplify3d.com if you still have issues with this? Thank you!
by S3D-Alex
Mon May 20, 2019 9:39 am
Forum: Troubleshooting and Bug Reports
Topic: Retraction Rate Scaled in 4.1.2?
Replies: 2
Views: 139

Re: Retraction Rate Scaled in 4.1.2?

Looking at your gcode files it looks like there are quite a few changes in settings between the two profiles used here. Could you please include a couple factory files for these? It will make it much easier to look into what is going on here.
by S3D-Alex
Mon May 20, 2019 9:32 am
Forum: Troubleshooting and Bug Reports
Topic: Incomplete peremeter loop in some places
Replies: 2
Views: 111

Re: Incomplete peremeter loop in some places

Could you please post a Factory File? There could be some large coast or wipe settings possibly causing this but it is impossible to know without the settings used to print the part.
by S3D-Alex
Mon May 20, 2019 9:31 am
Forum: Troubleshooting and Bug Reports
Topic: Small outcroppings are overextruded
Replies: 5
Views: 159

Re: Small outcroppings are overextruded

Could you please post a Factory File? We will need to see your settings to make an accurate assessment of what may be going wrong here.
by S3D-Alex
Thu May 16, 2019 2:30 pm
Forum: Troubleshooting and Bug Reports
Topic: Prints will not show up
Replies: 2
Views: 110

Re: Prints will not show up

Could you please post a Factory File or contact us at Support@simplify3d.com?
by S3D-Alex
Thu May 16, 2019 2:26 pm
Forum: Troubleshooting and Bug Reports
Topic: Can not generate continue surface
Replies: 2
Views: 130

Re: Can not generate continue surface

Could you please post a Factory File for this? It looks to be maybe a thin wall or model error issue but it is tough to know without more information.
by S3D-Alex
Mon May 13, 2019 9:31 am
Forum: Troubleshooting and Bug Reports
Topic: How to use two extruders?
Replies: 1
Views: 82

Re: How to use two extruders?

We have a great article on our website that covers the basics of dual extrusion as well as some of the more advanced options allowed by Simplify3D. I have included a link below but please let me know if you have any other questions. https://www.simplify3d.com/support/articles/printing-with-multiple-...

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