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by S3D-Alex
Mon Sep 21, 2020 10:56 am
Forum: Troubleshooting and Bug Reports
Topic: BUG in CR-10S Pro start script!
Replies: 5
Views: 284

Re: BUG in CR-10S Pro start script!

We do have a bit of an update on this. I posted this elsewhere but I will put it here as well. It seems like the auto-leveling function on this machine basically just puts a G29 in automatically but the issue is that it gets sent at irregular times. This results in the starting script being split up...
by S3D-Alex
Fri Sep 18, 2020 8:59 am
Forum: Troubleshooting and Bug Reports
Topic: Creality CR-10s pro V2
Replies: 1
Views: 38

Re: Creality CR-10s pro V2

It seems like the auto-leveling function on this machine basically just puts a G29 in automatically but the issue is that it gets sent at irregular times. This results in the starting script being split up and causing this weird issue. I would suggest removing the G29 from your starting script and a...
by S3D-Alex
Wed Sep 16, 2020 1:56 pm
Forum: Troubleshooting and Bug Reports
Topic: xyzprinting da vinci pro 1.0 poor print quality
Replies: 1
Views: 61

Re: xyzprinting da vinci pro 1.0 poor print quality

It is tough to tell from these couple images but there looks to be some overheating, over extrusion and maybe some less than ideal retraction settings. Could you please post a Factory File for this so we can suggest some settings changes?
by S3D-Alex
Wed Sep 16, 2020 1:46 pm
Forum: Troubleshooting and Bug Reports
Topic: Printing problem
Replies: 1
Views: 68

Re: Printing problem

This does look like it could be due to overheating but it might also be over extrusion causing the wall irregularities you are seeing. Could you please post a Factory File so we can look into this a bit more? You can export this by going to File > Save Factory File As...
by S3D-Alex
Tue Sep 08, 2020 1:13 pm
Forum: Troubleshooting and Bug Reports
Topic: unable to switch off retraction
Replies: 6
Views: 150

Re: unable to switch off retraction

It looks like you have the option labeled "Include M101/M102/M103 commands" enabled. These are older commands that cause primes and retractions so it looks like these are causing retractions to still occur on your printer. Please go to the Gcode tab of the Process Settings and uncheck this box to ma...
by S3D-Alex
Tue Sep 08, 2020 12:38 pm
Forum: Troubleshooting and Bug Reports
Topic: unable to switch off retraction
Replies: 6
Views: 150

Re: unable to switch off retraction

Could you please send a gcode file where you are seeing retractions even when the retraction box is unchecked?
by S3D-Alex
Tue Sep 08, 2020 11:02 am
Forum: Troubleshooting and Bug Reports
Topic: unable to switch off retraction
Replies: 6
Views: 150

Re: unable to switch off retraction

In the Extruder tab of the Process settings if you uncheck the box labeled "Retraction" under the Ooze Control section this will ensure no retractions are placed in the gcode.
by S3D-Alex
Tue Sep 08, 2020 10:59 am
Forum: Troubleshooting and Bug Reports
Topic: S3D is cutting off the bottom of my Lithophanes
Replies: 1
Views: 59

Re: S3D is cutting off the bottom of my Lithophanes

Could you post a Factory File for this so we can take a closer look please?
by S3D-Alex
Mon Aug 17, 2020 10:42 am
Forum: Troubleshooting and Bug Reports
Topic: Can't fix self-intersecting problem
Replies: 3
Views: 167

Re: Can't fix self-intersecting problem

I was able to find the errors here but they are admittedly pretty small so probably won't cause any print issues. I included a screenshot below showing where the error is with the cross section view enabled.
Self_Intersecting_Surfaces.png
by S3D-Alex
Tue Aug 11, 2020 12:27 pm
Forum: Troubleshooting and Bug Reports
Topic: Parts missing in model
Replies: 5
Views: 176

Re: Parts missing in model

Could you please post a Factory File so we can look into this and offer some more specific advice?

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