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by S3D-Alex
Wed Nov 10, 2021 9:40 am
Forum: Troubleshooting and Bug Reports
Topic: extruder temperature is not saved
Replies: 8
Views: 6688
 
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Re: extruder temperature is not saved

I was not able to reproduce this exact issue. Can you share a screenshot of where in the Temperature tab that you are seeing the temps not update?
by S3D-Alex
Wed Nov 10, 2021 9:25 am
Forum: Troubleshooting and Bug Reports
Topic: Automatic Support Generation
Replies: 1
Views: 1920
 
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Re: Automatic Support Generation

Could you please post a Factory File so we can offer some specific advice for your situation? You can save this by going to File > Save Factory File As...
by S3D-Alex
Wed Nov 10, 2021 9:20 am
Forum: General Discussion and Tips
Topic: Supported printer?
Replies: 1
Views: 1308
 
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Re: Supported printer?

We would be happy to help! Please contact Support@simplify3d.com so we can get you all sorted!
by S3D-Alex
Mon Sep 13, 2021 9:28 am
Forum: Troubleshooting and Bug Reports
Topic: Perimeter shells are not connected
Replies: 1
Views: 632
 
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Re: Perimeter shells are not connected

If perimeters are not adhering to one another this usually indicates your machine is under-extruding. We have a great Print Quality Guide entry on this subject but please let me know if you have any other questions.

https://www.simplify3d.com/support/prin ... extrusion/
by S3D-Alex
Mon Sep 13, 2021 9:25 am
Forum: Troubleshooting and Bug Reports
Topic: Thick points at layer change
Replies: 1
Views: 547
 
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Re: Thick points at layer change

These look like blobs and zits so I would first suggest looking over the solutions we have in our Print Quality Guide on this topic but please let me know if you need further assistance:

https://www.simplify3d.com/support/prin ... -and-zits/
by S3D-Alex
Mon Sep 13, 2021 9:23 am
Forum: Troubleshooting and Bug Reports
Topic: How to fix this?
Replies: 1
Views: 632
 
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Re: How to fix this?

The following links explain these issues in more detail and provide specific suggestions for how to fix them but please let me know if you have any other specific questions: https://www.simplify3d.com/support/tutorials/identifying-and-repairing-common-mesh-errors/ https://forum.simplify3d.com/viewto...
by S3D-Alex
Mon Sep 13, 2021 9:22 am
Forum: Troubleshooting and Bug Reports
Topic: Way overblown filament length for print when switching extruders
Replies: 1
Views: 658
 
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Re: Way overblown filament length for print when switching extruders

I was unable to reproduce this using the Factory File you provided. Both the Left and Right extruder configs resulted in total print lengths of 9134.8 mm. Can you let me know the exact workflow you used to get the result you are referring to?
by S3D-Alex
Mon Sep 13, 2021 9:16 am
Forum: Troubleshooting and Bug Reports
Topic: Linux Mint SSL Error
Replies: 2
Views: 3496
 
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Re: Linux Mint SSL Error

Please make sure that you are launching Simplify3D with the launchscript. I have included a link below for the FAQ that covers this issue in more detail. https://www.simplify3d.com/support/faq/#quest-6346
by S3D-Alex
Mon May 24, 2021 9:45 am
Forum: Feature Requests
Topic: Turn off perspective view
Replies: 1
Views: 1161
 
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Re: Turn off perspective view

You can do this on Windows by going to Tools > Options > Visualization and then check the box labeled "Use orthographic camera with no perspective". On Mac this menu is located under Simplify3D > Preferences.
by S3D-Alex
Mon May 24, 2021 9:43 am
Forum: Feature Requests
Topic: How can i import rendered files?
Replies: 4
Views: 1854
 
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Re: How can i import rendered files?

I think it's the import, not the export, that is the issue. If Cura can render (and slice/print?) the Obj with less faceting than S3D then I would argue its the S3D Obj importer that is segmenting the curves too coarsely. I'm trying to find Obj import settings in S3D 4.1.2 Anyone got any idea? Anyo...

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