I am having this problem sporadically. Sometimesthe software connects (and works) sometimes it doesn't. I tried to contact support but without success. This is really annoying and should be resolved as many others are having this problem.
Occasionally I get this: Activation Failed. Please contact our support staff if you continue to have difficulty (Code 1008c-f220-28). There are days when I get this message, on other days the software works fine. I have no clue why or when this happens. I never change any settings. I use MacOs. I do...