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by S3D-Mitch
Mon Nov 29, 2021 11:17 am
Forum: Troubleshooting and Bug Reports
Topic: Can not connect to the activation server....
Replies: 1
Views: 116
 
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Re: Can not connect to the activation server....

As of October 30th, there is an expired security certificate on most Windows 7 systems that usually causes this problem. Please contact support if you would like assistance updating the certificate.
by S3D-Mitch
Fri Nov 12, 2021 5:36 pm
Forum: Troubleshooting and Bug Reports
Topic: Support Material Issues
Replies: 2
Views: 234
 
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Re: Support Material Issues

When generating the support material for these holes, Simplify3D is trying to obey the Horizontal Offset From Part of 1mm. This effectively makes a 1mm thick "ring" in these (relatively) small holes where support material will not be placed, as the support at the very top and bottom of the...
by S3D-Mitch
Wed Nov 03, 2021 12:56 pm
Forum: Feature Requests
Topic: Add Texture
Replies: 4
Views: 1329
 
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Re: Add Texture

Could you all share details, part files, or even pictures of projects where you would like to use textured surfaces? Or examples of prints that benefited from using textured surfaces? We are not as familiar with this concept, so any background information would definitely help us wrap our heads arou...
by S3D-Mitch
Mon Nov 01, 2021 11:19 am
Forum: General Discussion and Tips
Topic: S3D with Flashforge Creator Pro 2?
Replies: 6
Views: 2820
 
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Re: S3D with Flashforge Creator Pro 2?

We have been working on a profile for the Creator Pro 2. Contact our support team for a copy of this profile at https://www.simplify3d.com/contact
by S3D-Mitch
Tue Oct 26, 2021 12:22 pm
Forum: General Discussion and Tips
Topic: Initial Settings
Replies: 3
Views: 368
 
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Re: Initial Settings

It sounds like you are looking for something similar to: https://www.simplify3d.com/support/vide ... -profiles/
by S3D-Mitch
Tue Oct 26, 2021 11:17 am
Forum: General Discussion and Tips
Topic: Creality CR6 MAX
Replies: 1
Views: 166
 
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Re: Creality CR6 MAX

Please contact us at support@simplify3d.com and we will send you the profile!
by S3D-Mitch
Tue Oct 26, 2021 10:53 am
Forum: Troubleshooting and Bug Reports
Topic: How to generate a support in this part?
Replies: 2
Views: 218
 
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Re: How to generate a support in this part?

It looks like the overhang on this part is quite small. I had to reduce the Support Pillar Resolution (Edit Process Settings > Support) to 1.00mm to get support to generate. If you would like to place custom supports instead, check out this video- https://www.simplify3d.com/support/videos/customizin...
by S3D-Mitch
Fri Jul 16, 2021 3:22 pm
Forum: Troubleshooting and Bug Reports
Topic: Windows 10 UPDATE S3D stopped working
Replies: 6
Views: 4392
 
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Re: Windows 10 UPDATE S3D stopped working

Hello I have the same problem but my S3D does not start again and I don't have any error message, inside the task manger the S3D task have cpu usage 0%. Please try opening Windows Explorer and navigating to the following directory: C:/Users/%USERNAME%/AppData/Local/Simplify3D/S3D-Software You may n...
by S3D-Mitch
Thu Jul 15, 2021 10:29 am
Forum: Troubleshooting and Bug Reports
Topic: Windows 10 UPDATE S3D stopped working
Replies: 6
Views: 4392
 
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Re: Windows 10 UPDATE S3D stopped working

Could you attach a screenshot of the error you are receiving?
by S3D-Mitch
Tue Jul 13, 2021 4:01 pm
Forum: Troubleshooting and Bug Reports
Topic: Prusa Mini - Configuration Assistant
Replies: 3
Views: 4351
 
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Re: Prusa Mini - Configuration Assistant

Simplify3D's engineering team has a profile they can share with you via email. Contact support in order to get setup with the profile.

https://www.simplify3d.com/contact-us/

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