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by S3D-Jason
Wed May 22, 2024 12:53 pm
Forum: Troubleshooting and Bug Reports
Topic: Simplify3D and Original Prusa XL
Replies: 3
Views: 1929
 
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Re: Simplify3D and Original Prusa XL

We already developed a profile for the Prusa XL and have many customers successfully using it. Contact our team at the link below, include what toolhead configuration you have, and they can share the correct profile:
https://www.simplify3d.com/contact-us/
by S3D-Jason
Wed May 22, 2024 12:51 pm
Forum: Troubleshooting and Bug Reports
Topic: Crash on open due to corrupted saved state
Replies: 2
Views: 535
 
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Re: Crash on open due to corrupted saved state

Hmm... I've never seen this happen on my computer. Can you attach one of the "corrupted" files that wouldn't open? Are you sure it isn't some kind of permissions issue instead?
by S3D-Jason
Wed May 22, 2024 12:49 pm
Forum: General Discussion and Tips
Topic: Bambu Labs X1Carbon
Replies: 1
Views: 572
 
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Re: Bambu Labs X1Carbon

The X1C is only supported in our V5 release. There were many software changes in that release specifically to work better with high speed printers like Bambu or other Klipper based printers. We don't have the same features available in V4. If you need any help configuring the X1C with V5, feel free ...
by S3D-Jason
Wed May 22, 2024 12:46 pm
Forum: Feature Requests
Topic: Hiding/showing models based on process
Replies: 6
Views: 986
 
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Re: Hiding/showing models based on process

I think this feature may already be implemented. In V5, when you click on a process that only applies to a few of the models, it will automatically change the selection to only include the models that are assigned to that process. I use this all the time to quickly click through my processes and see...
by S3D-Jason
Tue May 21, 2024 9:20 am
Forum: General Discussion and Tips
Topic: Recreate S3D "Resume" in Macro
Replies: 1
Views: 608
 
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Re: Recreate S3D "Resume" in Macro

If you are printing through the Simplify3D Machine Control Panel, when the M0 comes up in the gcode S3D will automatically pause sending future commands. Once you want to resume, you just click the Resume button in the top left of the Machine Control Panel and it will start sending more lines of the...
by S3D-Jason
Tue May 21, 2024 9:19 am
Forum: General Discussion and Tips
Topic: [SOLVED] adaptive mesh leveling (bed mesh on print area only)
Replies: 8
Views: 1533
 
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Re: [SOLVED] adaptive mesh leveling (bed mesh on print area only)

Yes, that's the intentional behavior. If you don't include the additions then things like the prime pillar or ooze shield might fail to stick to the bed. That can easily ruin the printer, so we include it in the overall build dimensions.
by S3D-Jason
Thu May 16, 2024 12:49 pm
Forum: Troubleshooting and Bug Reports
Topic: No longer able to drag models using (any) key on MacOS!!
Replies: 12
Views: 3108
 
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Re: No longer able to drag models using (any) key on MacOS!!

I have a Mac laptop sitting right next to me. Click and drag with 2 fingers to pan works fine with S3D V5. Same for pinch to zoom. Rotate is just a single mouse click. That's the same way 3 other apps on this computer work for navigating the 3D view, so I think it's reasonably intuitive.
by S3D-Jason
Thu May 16, 2024 12:39 pm
Forum: General Discussion and Tips
Topic: Saving processes?
Replies: 6
Views: 6447
 
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Re: Saving processes?

In V5 it actually works very close to what you described. The profiles are already saved on the file system so you can easily back them up if anything goes wrong. Makes it much easier to recover from issues or transfer important settings between computers.
by S3D-Jason
Tue May 14, 2024 9:45 am
Forum: Troubleshooting and Bug Reports
Topic: 5.1.1 Creator 3 Pro can't control cooling fans
Replies: 10
Views: 2205
 
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Re: 5.1.1 Creator 3 Pro can't control cooling fans

Are you already using the profile available in S3D by going to Help > Configuration Assistant? That should resolve many of these issues.
by S3D-Jason
Tue May 14, 2024 9:44 am
Forum: Troubleshooting and Bug Reports
Topic: "Show in Preview" Settings not Saved
Replies: 2
Views: 356
 
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Re: "Show in Preview" Settings not Saved

The settings should stay the same if you slice your model multiple times or slice other files. Once you close the software it will revert to the normal defaults though like you described. I don't think there's a way to change that.

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