butwhyowhy
Posts: 1
Joined: Fri Mar 27, 2020 4:29 pm

Creality CR-10 MAX

The website says it supports the MAX but I do not see the option in the Configuration Assistant. Anyone know where to get the profile? Thank you.
S3D-Chris
Posts: 250
Joined: Wed Jun 20, 2018 12:52 pm

Re: Creality CR-10 MAX

Please contact our support team at support@simplify3d.com and they will send you a Creality CR-10 MAX profile to try.
vtmatteo
Posts: 1
Joined: Fri May 22, 2020 3:18 pm

Re: Creality CR-10 MAX

I'm having this same issue. It'd be helpful to post some basic settings for the configuration assistant until the profile is selectable.
Picard1471
Posts: 1
Joined: Sat Jun 27, 2020 7:44 am

Re: Creality CR-10 MAX

I bought the software yesterday after looking and seeing the creality cr10 Max was compatible but on installing the software I cannot find my printer in the options I see from your posts you’ve had same issue did they send you the settings etc... ?????

If I can’t get the settings I will just ask for a refund
S3D-Chris
Posts: 250
Joined: Wed Jun 20, 2018 12:52 pm

Re: Creality CR-10 MAX

S3D-Chris wrote: Mon Mar 30, 2020 9:47 am Please contact our support team at support@simplify3d.com and they will send you a Creality CR-10 MAX profile to try.
Fin3D
Posts: 9
Joined: Tue Sep 06, 2016 11:18 pm

Re: Creality CR-10 MAX

The key question still remains: Why isn't the named profile in the Configurator? It may take even several days until Simplify3D will answer the e-mail. Who benefits, if everyone needs to bother to Simplify with e-mail requests? -No-one.

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