Just to add a bit more info, we are all very busy right now working on our upcoming 4.1 release. I believe 4.0.1 was released less than 6 months ago, and we're anxious to get the next big release completed so that we can roll that out as well.
We appreciate your patience while we work on completing things, and of course, if you ever need to speak directly to one of our employees, please feel free to email us directly at the link below:
https://www.simplify3d.com/contact-us/