sgwilcox wrote: ↑
Thu Jul 05, 2018 4:28 pm
The Creality Ender 3 is listed as a supported printer. But when I go to the Configuration Assistant and pull down the list, it does not appear. I updated to 4.0.1 and it still does not appear. The Creality CR-10 and CR-10 mini appear, but those are the only printers from Creality that appear in my list. Any suggestions?
Welcome to the Simplify3D forum.
If you contact Support, they will be able to advise what you need to do.
Note that although this forum is hosted and funded by Simplify3D, it is NOT a support forum. It's designed for users to have discussions and assist each other! Raising an issue here is unlikely to get any official response from the company.
Dkightley, is correct this is a user forum. We are making a larger effort to insert ourselves into conversations here now more than ever. Anytime you find a printer listed as compatible on our site but not in the configuration assistant yet, please be assured our team has a profile they can provide you. The Ender 3 is actually in the configuration assistant already, so you can easily grab it there!
"A bird does not sing because it has an answer. It sings because it has a song."