tmournet
Posts: 1
Joined: Thu Dec 27, 2018 8:36 pm

Installing a Creality CR-X with the 'Configuration Assistant"

Hello everyone...

I have already contacted Simplify3D technical support and asked this question but I thought that someone here might be able to help as I haven't yet heard back from them...

My new printer (Creality CR-X) is listed as a 'supported printer' on the website and comes up as a supported printer on the 'Compatibility Checker'.

However, when I start Simplify3D, the printer is not listed in the dropdown box in the "Configuration Assistant".

How do I add this newly supported printer to Simplify3D?

I just purchased the software yesterday and am within the 14 day trial so I will look for a refund if I cannot add the my printer as a factory supported one!

Thanks
S3D-Chris
Posts: 250
Joined: Wed Jun 20, 2018 12:52 pm

Re: Installing a Creality CR-X with the 'Configuration Assistant"

Please contact our support team at support@simplify3d.com and they will send you the profile!

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