Simplify3D User Forum

S3D-Chris wrote: ↑ P.S. - Simplify3D customers will also be receiving a development update via email over the next few hours but we wanted to make an announcement here first.

I appreciate the effort but your e-mail can be condensed in the words: "We are working on it."
We're a little short.

I did not get any email
And I wait more than a couple of hours

If it is solaceful to you, you are not alone!


horst.w
GER

you are not alone!

Hello S3D Team,

i wait now a couple of Days fpr your E-Mail. I receive nothing. Or my E-Mail Software declare your Mail as Spam and delete your Mail. Please send your Mail again.

Thanks

Happy New year.

Besr regards from Germany

A waiting Customer

The text in the email is exactely the same as in the post development update Dec 2019,
no more hidden secrets...

Happy new year!

So, in other words: I should return my newly bought license (I'm still in the 14 days trial period) while I still can and wait for version 5?

peanut wrote: ↑Tue Jan 07, 2020 8:22 am So, in other words: I should return my newly bought license (I'm still in the 14 days trial period) while I still can and wait for version 5?

We provide 1 year of free software updates along with your license purchase. This means that if you purchased the software in the last few days, you will be able to upgrade to any version released within the next 12 months for free.
https://www.simplify3d.com/support/faq/#faq-5690

What if version 5 isn't released this year? It's kind of coming to that point for a lot of us....

Ah, that one-year-upgrade thing is great. I really like the software, so if I have to buy the new version in a year that's fine