I disagree that it won't help anybody. It should in fact stir up the folks in charge to see what a poor job communicating they're doing. Also it makes people feel better to vent. lol
How about the "fact" that we were promised Version 5 in 2019. Three and a half months after the end of the year, we have not ONE shred of evidence that we will see it: A) soon, B) at a reasonable price, and C) with features worth waiting for.
LOL, they are not working hard as they do not even communicate about the V5 version since some little post and email back in December of 2019. They are just collecting what they can from new buyers and letting the software age and not fix any current issues with it, let alone doing a better V5 version.anthonype wrote: ↑Tue Apr 21, 2020 11:32 amHi Simplify3D,
I am getting really concerned about this upcoming update. My free upgrade period is done this June. I originally wasn't worried about purchasing when I did as Update 5 was promised late 2019. I got really excited when I got the email about V5 coming out in early 2020. Unfortunately we are no longer in early 2020 and you all have been radio silent about absolutely everything. Now don't get me wrong, I love Simplify3D and refuse to go back to Cura but the customer service is really driving me away. I paid around $210 for this software (I'm Canadian) and for that price I would really appreciate even a simple "We're really behind but still working on it" message.
I recently convinced a few friends to get 3D printers and they asked me the other day if I think they should fork out the money for Simplify3D. I originally said yes because I hate Cura and love your software but then I got thinking. I actually told them not to purchase this software and stick with Cura until your team starts giving us something, whether it be a progress update or an actual update. That hurt to say but I can't recommend to someone to spend $200+ dollars and hope it's worth it.
I know you all are most likely working hard to deliver but please take 30 minutes out of your day and give everyone an update on something. I have been reading this forum religiously hoping for something but the only thing that has resulted in is more worries about if I made the right choice. Please give us absolutely anything to help everyone on this forum understand they didn't make the wrong choice.
I have been doing the same thing. I used to love S3D, but with Slic3r PE (Prusa Edition) getting so good, and free, it is impossible to recommend S3D anymore, especially since the 2019 release of V5 never happened. S3D, even as it is now, is better than most free slicers, but is it $200 better? Absolutely not. Especially since we have no idea what V5 will contain or if it is ever released.anthonype wrote: ↑Tue Apr 21, 2020 11:32 am
I actually told them not to purchase this software and stick with Cura until your team starts giving us something, whether it be a progress update or an actual update. That hurt to say but I can't recommend to someone to spend $200+ dollars and hope it's worth it.