I bought the software yesterday after looking and seeing the creality cr10 Max was compatible but on installing the software I cannot find my printer in the options I see from your posts you’ve had same issue did they send you the settings etc... ?????
If I can’t get the settings I will just ask for a refund
S3D-Chris wrote: ↑Mon Mar 30, 2020 9:47 am
Please contact our support team at support@simplify3d.com and they will send you a Creality CR-10 MAX profile to try.
The key question still remains: Why isn't the named profile in the Configurator? It may take even several days until Simplify3D will answer the e-mail. Who benefits, if everyone needs to bother to Simplify with e-mail requests? -No-one.