SHoutzager
Posts: 117
Joined: Sun Jan 03, 2016 4:02 pm

Support for Raise3d E2?

Tue Jun 29, 2021 7:51 pm

Hey the S3D website states support for the Raise3d E2 printer. However I am unable to locate it in under Configurator Assistant. All of the Raise printers are listed. What gives, need to set it up from other? :ugeek:

User avatar
dkightley
Posts: 2366
Joined: Tue Mar 10, 2015 4:09 pm

Re: Support for Raise3d E2?

Wed Jun 30, 2021 3:48 am

From the "Supported Printers" page after using it to search for your printer:
When you open Simplify3D for the first time, you’ll be prompted to select your printer from a drop-down list. This will automatically apply the optimal settings for your printer and make it easier to create amazing 3D prints.

If you do not find your printer in the drop-down list, please make sure you have updated to the latest version of Simplify3D, or contact us directly so we can assist you with downloading the correct printer profile.
I don't think they could be clearer!
Doug Kightley
Volunteer at the National Tramway Museum http://www.tramway.co.uk
Railway modeller and webmaster at http://www.talkingtgauge.net

SHoutzager
Posts: 117
Joined: Sun Jan 03, 2016 4:02 pm

Re: Support for Raise3d E2?

Wed Jun 30, 2021 10:00 am

I meant to say "all of the Raise3d printers are listed except for the E2". And isn't this contacting them directly?

newbpwnr
Posts: 25
Joined: Tue Dec 12, 2017 7:06 am

Re: Support for Raise3d E2?

Wed Jun 30, 2021 7:44 pm

no updates for this software in over 2 years. you got ripped off dude.

Jodpar
Posts: 1
Joined: Thu Jul 09, 2020 4:07 am

Re: Support for Raise3d E2?

Thu Jul 01, 2021 8:06 am

Near the top of the 'General Discussion and Tips' community there is a announcement on how to contact support. There is a link in there somewhere to proceed. Try asking for a profile for your printer in there and hope they respond. I had to do that a couple of years ago for my printer. They did get back with a profile then. Now, no idea. Good luck.

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