MontyFlange
Posts: 40
Joined: Tue Mar 24, 2015 7:21 pm

Unable to get profile 3.1.1

Mon Oct 31, 2016 1:16 pm

Just updated to 3.1.1 and all I get is unable to download the profile error messages.

Trying to get Raise 3D N2 Dual profile and nadda.
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CompoundCarl
Posts: 2005
Joined: Wed Aug 05, 2015 7:23 am

Re: Unable to get profile 3.1.1

Mon Oct 31, 2016 3:32 pm

Works fine for me. Also, I doubt it has anything to do with 3.1.1, since it doesn't seem like they changed anything with profile downloads in the new release notes. If you open 3.1.0 and try it, I imagine you would see the same thing.

Probably best to email their support team here: https://www.simplify3d.com/contact-us/

MontyFlange
Posts: 40
Joined: Tue Mar 24, 2015 7:21 pm

Re: Unable to get profile 3.1.1

Mon Oct 31, 2016 4:45 pm

How does saying it works fine for you help me ?

Do you stop when you see ppl at the side of the road with a flat tyre and tell them all of yours are not flat ?
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dkightley
Posts: 2206
Joined: Tue Mar 10, 2015 4:09 pm

Re: Unable to get profile 3.1.1

Mon Oct 31, 2016 5:44 pm

How does saying it works fine for you help me ?
It tells you the server process is working, which means the issue is probably related to your installation.
Do you stop when you see ppl at the side of the road with a flat tyre and tell them all of yours are not flat ?
And this makes me think you're not being very nice to someone who has given you some advice. So...no advice from me.
Doug Kightley
Volunteer at the National Tramway Museum http://www.tramway.co.uk
Railway modeller and webmaster at http://www.talkingtgauge.net

MontyFlange
Posts: 40
Joined: Tue Mar 24, 2015 7:21 pm

Re: Unable to get profile 3.1.1

Mon Oct 31, 2016 9:22 pm

dkightley wrote:
How does saying it works fine for you help me ?
It tells you the server process is working, which means the issue is probably related to your installation.

No it didn't.
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MontyFlange
Posts: 40
Joined: Tue Mar 24, 2015 7:21 pm

Re: Unable to get profile 3.1.1

Sat Nov 26, 2016 7:50 am

Still no help on this from support :(
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