jmaurin
Posts: 6
Joined: Fri Jun 30, 2017 9:07 pm

Elegible for upgrade?

Fri Jun 30, 2017 9:10 pm

Hi.
I'll buy s3d in next few days (probabily tomorrow), but I need to make sure that I'll be able to upgrade to the next release.
How dows upgrade proccess work for s3d software? If I buy right now (v3), can I upgrade to next major version that is coming? And the next one? How does it work?

S3D-Jason
Posts: 302
Joined: Sun May 31, 2015 5:01 am

Re: Elegible for upgrade?

Sat Jul 01, 2017 4:13 am

Yes, version 4.0 will be a free upgrade for all our previous customers. I updated the sticky topic to make this clear.

So if you want to buy now and start learning the software, you will still be able to upgrade to version 4.0 the moment it is released. For the future, we also guarantee free updates for at least 1yr after your purchase date.

Argus
Posts: 3
Joined: Fri May 08, 2015 5:23 am

Re: Elegible for upgrade?

Mon Jul 10, 2017 4:45 am

JasonCS wrote:Yes, version 4.0 will be a free upgrade for all our previous customers. I updated the sticky topic to make this clear.

So if you want to buy now and start learning the software, you will still be able to upgrade to version 4.0 the moment it is released. For the future, we also guarantee free updates for at least 1yr after your purchase date.
That is a bit disappointing - The previous justification for the high price (in my opinion) of this software was the fact that we would get future updates. It looks like it could be limited to a year in the future. :mrgreen:

mi1ccu
Posts: 2
Joined: Mon Jul 25, 2016 4:59 pm

Re: Elegible for upgrade?

Mon Jul 10, 2017 7:19 am

Hi

I bought S3D nearly a year ago and I had the understanding then, that all future upgrade would be free because of the price!
It was one of my main reasons for paying the price.

jfkansas
Posts: 84
Joined: Wed Oct 01, 2014 1:12 am

Re: Elegible for upgrade?

Mon Jul 10, 2017 8:38 am

The price isn't that high. Most industrial software runs into the 1000's a year with maintenance contracts additional.

It will most likely by a small upgrade fee for previous users.

PinballGeorgio
Posts: 94
Joined: Sat Apr 11, 2015 9:58 am

Re: Elegible for upgrade?

Wed Jul 12, 2017 5:19 am

jfkansas wrote:The price isn't that high. Most industrial software runs into the 1000's a year with maintenance contracts additional.

It will most likely by a small upgrade fee for previous users.
I'm not having an industrial printer, it's a hobby printer!

upsm
Posts: 151
Joined: Sun Mar 12, 2017 4:37 am

Re: Elegible for upgrade?

Wed Jul 12, 2017 7:11 pm

jfkansas wrote:The price isn't that high. Most industrial software runs into the 1000's a year with maintenance contracts additional.
actually not true, with number of professional machines you get the professional software for free with free updates for life. they are linked to work with their machines only but are professional (and usually way more powerful then we are seeing here). number of professional cad systems also now have a free slicer add-on especially since microsnot added 3d printing support to 8.1+ windows (have not tried how it works but I heard some very good results ppl had with solidworks+win10)
jfkansas wrote:It will most likely by a small upgrade fee for previous users.
it's a sure way to kill off a product, shoothing "small upgrade fee" yearly to slic3r or cura will ensure lot more dev hours pushed into open source solutions then we are seeing simplify3d pushes into their solution... there are many "not from around here" 3d printer users and the numbers are getting up but almost all of them ask us "from around here" before they spend money... when the self assembly was around 800 for a cheap machine the 150 was not that much, but now you can get a whole printer for 150-200 the numbers just don't add up, especially when you compare the featureset you are getting :(

don't get me wrong, I'm still using simplify3d every day ... but it's a very fragile relationship, I already don't suggest it to ppl any more (and I convinced more then 50 ppl to get it in past year or two).. making upgrade cost money will break that relationship completely..

anyhow, they only said 3->4 will be free, noone mentioned from them any $$$ for upgrades so I think this is not a very useful speculation... with regards to how licence work I have no issues and imo it's completely ok. I didn't check how it is implemented in sw as if this "licencing" is contacting their server every time to check if it can work then it's a big mess as at any time they can stop supporting old versions and turn off licencing server
Used cars search engine
  • TT UP Plus 2 / Smoothieware
  • M150 / Smoothieware
  • Custom (mendel) / Smoothieware
  • Custom (darwin) / Smoothieware
  • Custom (darwin) / Marlin
  • Custom (darwin) / Replicape

AndersE
Posts: 220
Joined: Sun Feb 02, 2014 4:40 pm

Re: Elegible for upgrade?

Thu Jul 13, 2017 7:03 am

Yeah and what happens if s3d goes bust with this online activation?

Mogal
Posts: 24
Joined: Mon Mar 20, 2017 11:55 am

Re: Elegible for upgrade?

Thu Jul 13, 2017 9:36 am

If S3D starts a phone home system, I will be demanding my money back.
I was also under the impression all future upgrades would be free.
Can't say I'm happy about this.

jfkansas
Posts: 84
Joined: Wed Oct 01, 2014 1:12 am

Re: Elegible for upgrade?

Thu Jul 13, 2017 10:53 am

Nothing is even remotely free with professional machines. Software just gets rolled up into the many thousands per year maintenance fees.

Generally those 150-200 so called printers are pieces of rinky dink crap.

You'll be free to use version 3 and 4 for as long as you like. It "sounds" like version 5 will be for pay, but nothing official on that. It will be 2020 before that happens probably anyway.

upsm wrote:
jfkansas wrote:The price isn't that high. Most industrial software runs into the 1000's a year with maintenance contracts additional.
actually not true, with number of professional machines you get the professional software for free with free updates for life. they are linked to work with their machines only but are professional (and usually way more powerful then we are seeing here). number of professional cad systems also now have a free slicer add-on especially since microsnot added 3d printing support to 8.1+ windows (have not tried how it works but I heard some very good results ppl had with solidworks+win10)
jfkansas wrote:It will most likely by a small upgrade fee for previous users.
it's a sure way to kill off a product, shoothing "small upgrade fee" yearly to slic3r or cura will ensure lot more dev hours pushed into open source solutions then we are seeing simplify3d pushes into their solution... there are many "not from around here" 3d printer users and the numbers are getting up but almost all of them ask us "from around here" before they spend money... when the self assembly was around 800 for a cheap machine the 150 was not that much, but now you can get a whole printer for 150-200 the numbers just don't add up, especially when you compare the featureset you are getting :(

don't get me wrong, I'm still using simplify3d every day ... but it's a very fragile relationship, I already don't suggest it to ppl any more (and I convinced more then 50 ppl to get it in past year or two).. making upgrade cost money will break that relationship completely..

anyhow, they only said 3->4 will be free, noone mentioned from them any $$$ for upgrades so I think this is not a very useful speculation... with regards to how licence work I have no issues and imo it's completely ok. I didn't check how it is implemented in sw as if this "licencing" is contacting their server every time to check if it can work then it's a big mess as at any time they can stop supporting old versions and turn off licencing server

Return to “General Discussion and Tips”