TomOH
Posts: 15
Joined: Fri Jul 31, 2015 8:41 am

Re: V4.1 Issues with walls

Tue Nov 20, 2018 6:54 pm

Pretty lame that despite all the problems, there is not a single "official" statement that the problems will be addressed. Not what I was hoping for when spending $150 on a piece of software.

brunofporto
Posts: 33
Joined: Wed Nov 29, 2017 7:36 am

Re: V4.1 Issues with walls

Wed Nov 21, 2018 9:48 am

S3D-Alex wrote:
Wed Nov 14, 2018 1:35 pm
Hi Doug,

As PhillipM points out this feature was updated to help with cases similar to what he describes. The threads you mention that we have updated to claim the issue was solved are some of the cases where this now performs better. We have been collecting data from multiple sources to try and better this feature in upcoming releases. As always we appreciate your time and effort in documenting these issues and bringing them to our attention.
SHould I open a support ticket? I not even using 4.1 due to this issue. Most of my designed parts were made to be hollow and I am not able to successfully print them with 4.1. I rolled back to 4.0.1 until this issue is solved. I could no even test more the software to look for other bugs or issues.

User avatar
dkightley
Posts: 1786
Joined: Tue Mar 10, 2015 3:09 pm

Re: V4.1 Issues with walls

Wed Nov 21, 2018 12:30 pm

Why not! It may help them understand they've done something that has affected existing functionality and usability.

I'm not using 4.1 either....for exactly the same reason.
Doug Kightley
Volunteer at the National Tramway Museum http://www.tramway.co.uk
Railway modeller and webmaster at http://www.talkingtgauge.net

S3D-Jake
Posts: 237
Joined: Wed Jun 20, 2018 11:45 am

Re: V4.1 Issues with walls

Thu Nov 22, 2018 8:15 am

Thank you for the great feedback and multitude of tests you shared with our support team. We've also confirmed internally through several dozens of comparison prints that the changes made to the top solid layers calculations were not producing results we'd love to hang our hats on. We're working on correcting this behavior in the software and plan to include this fix in version 4.1.1. Again, we're glad to have users that will tell us when something isn't working for them as soon as they notice the issue. This allows our team to recognize and alleviate the issue.

An even larger thank you, dkightley. Your consistent feedback and thorough personal testing allowed our team to identify multiple scenarios we could also test in our office to verify there was an issue and work towards the solution.
"A bird does not sing because it has an answer. It sings because it has a song."

mightyhigh
Posts: 2
Joined: Tue Nov 13, 2018 7:44 am

Re: V4.1 Issues with walls

Thu Nov 22, 2018 8:28 am

Hi Jake,

Good to hear that this issue is taken seriously. I would like to add to your comment that the issue (at least in my case) is mostly concerned with the bottom solid layer (as opposed to to it solely concerning the top solid layer as stated in your comment).

Is there a possibility of getting my hands on the 4.01 version? I am a new buyer and didn't have the opportunity to download it before.

Thanks in advance

User avatar
dkightley
Posts: 1786
Joined: Tue Mar 10, 2015 3:09 pm

Re: V4.1 Issues with walls

Wed Dec 05, 2018 1:04 pm

Thank you for resolving the issues I reported in this thread in v4.1.1.

I can now use the latest version.....
Doug Kightley
Volunteer at the National Tramway Museum http://www.tramway.co.uk
Railway modeller and webmaster at http://www.talkingtgauge.net

wirlybird
Posts: 908
Joined: Sun Jul 17, 2016 12:32 pm

Re: V4.1 Issues with walls

Wed Dec 05, 2018 1:14 pm

Is 4.1.1 out? Just saw something on this in another thread but haven't gone looking!!

blackbird2016
Posts: 108
Joined: Wed Aug 02, 2017 12:24 am

Re: V4.1 Issues with walls

Wed Dec 05, 2018 1:19 pm

wirlybird wrote:
Wed Dec 05, 2018 1:14 pm
Is 4.1.1 out? Just saw something on this in another thread but haven't gone looking!!
It is!
And that very problem seems to be solved.

wirlybird
Posts: 908
Joined: Sun Jul 17, 2016 12:32 pm

Re: V4.1 Issues with walls

Wed Dec 05, 2018 1:23 pm

Nice, I was expecting some huge fanfare when it was ready!

blackbird2016
Posts: 108
Joined: Wed Aug 02, 2017 12:24 am

Re: V4.1 Issues with walls

Wed Dec 05, 2018 1:43 pm

wirlybird wrote:
Wed Dec 05, 2018 1:23 pm
Nice, I was expecting some huge fanfare when it was ready!
There was one!
My wife heard me hooting when I saw the file provided for download was 4.1.1
(have been looking every other hour ever since...)
and again when I got a perfect test object.
Not that she was very interested in that hooting.... :roll:

Return to “Troubleshooting and Bug Reports”