jsc
Posts: 39
Joined: Wed Mar 12, 2014 2:21 pm

2.1.1 crashing on open (Mac)

Mon Jun 23, 2014 9:27 pm

It's crashing on startup for me. Here's the start of the Send to Apple report:

Code: Select all

Process:         Simplify3D [743]
Path:            /Applications/Simplify3D-2.1.1/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier:      com.yourcompany.Simplify3D
Version:         ???
Code Type:       X86-64 (Native)
Parent Process:  launchd [233]
Responsible:     Simplify3D [743]
User ID:         503

Date/Time:       2014-06-23 21:23:18.239 -0400
OS Version:      Mac OS X 10.9.3 (13D65)
Report Version:  11
Anonymous UUID:  B15CCFB7-102B-4E7D-3DFD-5820559394E0


Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
--> 
    __TEXT                 0000000100000000-00000001003df000 [ 3964K] r-x/rwx SM=COW  /Applications/Simplify3D-2.1.1/Simplify3D.app/Contents/MacOS/Simplify3D

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   QtOpenGL                      	0x00000001004e45eb QGLBuffer::bind() + 11
1   com.yourcompany.Simplify3D    	0x0000000100057edd 0x100000000 + 360157
2   com.yourcompany.Simplify3D    	0x0000000100057081 0x100000000 + 356481
3   QtWidgets                     	0x0000000100593ec6 QWidget::event(QEvent*) + 1958
4   QtOpenGL                      	0x00000001004fcf4e QGLWidget::event(QEvent*) + 46
5   com.yourcompany.Simplify3D    	0x00000001000581a3 0x100000000 + 360867
6   QtWidgets                     	0x000000010055bb1c QApplicationPrivate::notify_helper(QObject*, QEvent*) + 300
7   QtWidgets                     	0x000000010055e5db QApplication::notify(QObject*, QEvent*) + 6187
8   QtCore                        	0x00000001012088c2 QCoreApplication::notifyInternal(QObject*, QEvent*) + 114
9   QtWidgets                     	0x000000010058eb25 QWidgetPrivate::drawWidget(QPaintDevice*, QRegion const&, QPoint const&, int, QPainter*, QWidgetBackingStore*) + 2997
10  QtWidgets                     	0x00000001005679a0 QWidgetPrivate::repaint_sys(QRegion const&) + 400
11  QtWidgets                     	0x00000001005b13b7 0x10052f000 + 533431
12  QtWidgets                     	0x000000010055bb1c QApplicationPrivate::notify_helper(QObject*, QEvent*) + 300
13  QtWidgets                     	0x000000010055e5db QApplication::notify(QObject*, QEvent*) + 6187
14  QtCore                        	0x00000001012088c2 QCoreApplication::notifyInternal(QObject*, QEvent*) + 114
15  QtGui                         	0x0000000100b2825a QGuiApplicationPrivate::processExposeEvent(QWindowSystemInterfacePrivate::ExposeEvent*) + 314
16  QtGui                         	0x0000000100b23d87 QGuiApplicationPrivate::processWindowSystemEvent(QWindowSystemInterfacePrivate::WindowSystemEvent*) + 951
17  QtGui                         	0x0000000100b129ab QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 315
18  QtGui                         	0x0000000100b10c7c QWindowSystemInterface::flushWindowSystemEvents() + 556
19  libqcocoa.dylib               	0x0000000105e8832e 0x105e73000 + 86830
20  com.apple.CoreFoundation      	0x00007fff95b21e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
21  com.apple.CoreFoundation      	0x00007fff95a158dd _CFXNotificationPost + 2893
22  com.apple.AppKit              	0x00007fff96731023 -[NSView _postFrameChangeNotification] + 434
23  com.apple.AppKit              	0x00007fff9673a6e2 -[NSView setFrameSize:] + 1586
24  com.apple.AppKit              	0x00007fff96824e0e -[NSWindow _oldPlaceWindow:] + 1644
25  com.apple.AppKit              	0x00007fff96823e5c -[NSWindow _setFrameCommon:display:stashSize:] + 1633
26  com.apple.AppKit              	0x00007fff96823184 -[NSWindow setFrame:display:animate:] + 145
27  libqcocoa.dylib               	0x0000000105e82847 0x105e73000 + 63559
28  libqcocoa.dylib               	0x0000000105e8257e 0x105e73000 + 62846
29  QtGui                         	0x0000000100b2f53e QWindow::setGeometry(QRect const&) + 190
30  QtWidgets                     	0x00000001005af7fb QWidgetPrivate::show_sys() + 747
31  QtWidgets                     	0x000000010059296f QWidgetPrivate::show_helper() + 415
32  QtWidgets                     	0x000000010059349d QWidget::setVisible(bool) + 1165
33  com.yourcompany.Simplify3D    	0x000000010004bb05 0x100000000 + 310021
34  com.yourcompany.Simplify3D    	0x0000000100003e14 0x100000000 + 15892

User avatar
jimc
Posts: 1124
Joined: Wed Aug 28, 2013 11:02 pm
Location: mullica, nj
Contact: Website

Re: 2.1.1 crashing on open (Mac)

Mon Jun 23, 2014 10:12 pm

im not getting that at all jin. fires right up for me. wonder what the difference is there. we are both running same osx version

User avatar
TenKOhms
Posts: 172
Joined: Wed May 14, 2014 3:04 pm

Re: 2.1.1 crashing on open (Mac)

Mon Jun 23, 2014 10:22 pm

I'm also running on 10.9.3... what kind of system do you have? I.E. are you running mac os x on mac hardware?

jsc
Posts: 39
Joined: Wed Mar 12, 2014 2:21 pm

Re: 2.1.1 crashing on open (Mac)

Mon Jun 23, 2014 10:49 pm

10.9.3, an iMac. Ran the previous version fine.

User avatar
jimc
Posts: 1124
Joined: Wed Aug 28, 2013 11:02 pm
Location: mullica, nj
Contact: Website

Re: 2.1.1 crashing on open (Mac)

Mon Jun 23, 2014 10:53 pm

same here. im on an imac as well. late 09 model with an i5. jin is it every time or once in awhile? it wont run at all for you? i assume you uninstalled and downloaded a new copy?

jsc
Posts: 39
Joined: Wed Mar 12, 2014 2:21 pm

Re: 2.1.1 crashing on open (Mac)

Mon Jun 23, 2014 10:56 pm

Every time. 2011 model, I think. Uninstalled, reinstalled, uninstalled the old one, moved off all the preference files I could find, etc.

I just tried it now with the Console.app open, and when it starts up, there is a line:
Simplify3D: invalid drawable

which would make sense given the OpenGL issue in the backtrace. Don't know why it's happening to only me.

jsc
Posts: 39
Joined: Wed Mar 12, 2014 2:21 pm

Re: 2.1.1 crashing on open (Mac)

Mon Jun 23, 2014 11:17 pm

Okay, strange: I tried running it as the Guest User, it launches fine. I removed the plist file from Preferences and the directory under Application Support, and it still isn't happy, so some data cached in my account is confusing it, but I don't know where it is.

User avatar
jimc
Posts: 1124
Joined: Wed Aug 28, 2013 11:02 pm
Location: mullica, nj
Contact: Website

Re: 2.1.1 crashing on open (Mac)

Tue Jun 24, 2014 12:11 am

dont know man....sounds like an email to clayton is in order

jsc
Posts: 39
Joined: Wed Mar 12, 2014 2:21 pm

Re: 2.1.1 crashing on open (Mac)

Wed Jun 25, 2014 12:31 am

Ugh, found the problem. Something about my saved settings was giving it fits. Looked everywhere for where it could be coming from, finally found it in the user defaults system. "defaults delete com.simplify3d.Creator", and it's all better now.

CrazyBob
Posts: 1
Joined: Fri Jul 11, 2014 7:29 pm

Re: 2.1.1 crashing on open (Mac)

Mon Jul 14, 2014 3:01 pm

Hi!

Not work here.. : (

I Lost all my sets, but still not importing de model.

Return to “Troubleshooting and Bug Reports”