JD95
Posts: 34
Joined: Sun Sep 01, 2013 12:11 pm

Update checks don't work

Thu Jun 26, 2014 10:09 am

Someone told me 2.1.1 was available and that the software's update check doesn't work. I know it didn't work for me on version 2.0.1.

User avatar
KeyboardWarrior
Posts: 478
Joined: Thu Jun 19, 2014 5:02 pm

Re: Update checks don't work

Thu Jun 26, 2014 1:38 pm

To download the new version go to this link, put in your product key and download the new version.

http://www.simplify3d.com/downloads/

samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

Thu Dec 25, 2014 11:39 am

When i try to download the latest by going to the page above, it keeps giving me 2.0.1 download. I remember when i purchased it the sw version was 2.0.1

How do i get the latest one??

Sam

habloIngles
Posts: 80
Joined: Wed Aug 27, 2014 6:48 pm

Re: Update checks don't work

Thu Dec 25, 2014 11:44 am

im getting 2.2.0

samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

Thu Dec 25, 2014 12:36 pm

when did you buy the software? i bought it a year ago. Does it have lifetime support?

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jimc
Posts: 1124
Joined: Wed Aug 28, 2013 11:02 pm
Location: mullica, nj
Contact: Website

Re: Update checks don't work

Thu Dec 25, 2014 12:56 pm

Sam you should be getting the new version. It doesnt matter when you bought it

samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

Thu Dec 25, 2014 2:02 pm

I thought so too...but unfortunately i keep getting 2.0.1 version.


Attached is the screenshot
Attachments
simplify3d-2.jpg
Screenshot

samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

Mon Dec 29, 2014 4:40 pm

What is the best way to contact support? please help. I emailed them through the website but to no avail.

User avatar
bryan
Posts: 6
Joined: Sun Nov 23, 2014 5:45 pm
Location: Spokane, WA

Re: Update checks don't work

Mon Dec 29, 2014 11:34 pm

Try flushing your browser's cache, reloading, or trying a different browser or computer.

samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

Tue Dec 30, 2014 12:12 am

Tried all that but to no avail :(

guess I need to wait for the support team to return from vacation

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