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help cant download printer profile

Posted: Sat Apr 13, 2019 6:38 pm
by tlavalle
I have a wanhao duplicator i3 plus, but i cant install with the unable to download profile. i have even opened ports on firewall and router.

Re: help cant download printer profile

Posted: Sun Apr 14, 2019 11:30 am
by tlavalle
lots of of views, but none has any ideas

Re: help cant download printer profile

Posted: Mon Apr 15, 2019 9:39 am
by S3D-Alex
Please contact us at Support@simplify3d.com for assistance with this.

Re: help cant download printer profile

Posted: Tue Apr 16, 2019 12:44 am
by tlavalle
I have and still have been given any solutions

Re: help cant download printer profile

Posted: Tue Apr 16, 2019 3:56 am
by dkightley
And have you contacted Support as they requested....and provided them with any diagnostic information to allow them to identify what your real issue is, and so on...and so on??

15 hours seems far too short a time span for any of this to have happened!