I've been trying to connect a laptop to a Creatr HS for a while. Initially, I was confused because the Manual Control pannel said it was successfully connecting, but no controls worked. I became more confused when I decided to remove any external connection the computer had, and try to connect again. It apparently connected to something, however all connections were unplugged, the printer was off, and wifi/Bluetooth was off. I'm also limited to selecting one of two ports, even though the laptop has at minimum 3 ports, depending on what you count. One of the ports, COM4, always fails to connect, and the other, COM3, always succeeds.
Do I have a critical misunderstanding of something here, or is it actually as weird as it looks? S3D is up to date, and the laptop itself is running Windows 10.