mrKayne
Posts: 1
Joined: Tue Sep 17, 2019 11:32 am

S3D 4.1 crashes on launch

Tue Sep 17, 2019 11:40 am

Hi!

I've also asked the support directly for help, but until they respond, I might aswell try my luck here.

I'm running Win10 Pro 64bit, freshly updated.

When I run the program, it just freezes up right away with a white screen. It gives me no errors or anything.
I tried to reboot, reinstall and also tried to clear the AppData S3D folder as suggested in an other thread, but no luck.

So... any of you guys have an idea?

Thanks!

PaulK
Posts: 2
Joined: Sun Oct 13, 2019 12:53 am

Re: S3D 4.1 crashes on launch

Sun Oct 13, 2019 1:29 am

I'm also got the same problem.

Win 10 Pro, 64 bit, S3D 4.1.2, opens to a white screen and then stops responding.

nogarth
Posts: 1
Joined: Mon Oct 14, 2019 1:08 pm

Re: S3D 4.1 crashes on launch

Mon Oct 14, 2019 1:24 pm

Yup same issue here windows 10 Pro latest verions on all.

to fix have to delete

REG KEY

HKEY_CURRENT_USER\Software\Simplify3D

PaulK
Posts: 2
Joined: Sun Oct 13, 2019 12:53 am

Re: S3D 4.1 crashes on launch

Tue Oct 15, 2019 11:01 pm

Thank you - that fixed the problem.

arhi
Posts: 406
Joined: Thu Oct 06, 2016 5:13 pm

Re: S3D 4.1 crashes on launch

Wed Oct 16, 2019 9:00 am

if you delete WHOLE registry that will kill your settings and everything else :( .. not a very good solution

try to delete only GEOMETRY keys

so
HKEY_CURRENT_USER\Software\Simplify3D\S3D-Software\Communicator\geometry
HKEY_CURRENT_USER\Software\Simplify3D\S3D-Software\FFFWindow\geometry
HKEY_CURRENT_USER\Software\Simplify3D\S3D-Software\MainWindow\geometry
HKEY_CURRENT_USER\Software\Simplify3D\S3D-Software\SectionDialog\geometry
HKEY_CURRENT_USER\Software\Simplify3D\S3D-Software\SplitProcessDialog\geometry
HKEY_CURRENT_USER\Software\Simplify3D\S3D-Software\SupportGeneration\geometry

and see if it will fix the problem

these keys only keep "Where did you left your window open last time"

the problem is, windows 10, if you move your s3d window to the non-primary screen (assuming you have multiple monitors) and close it, next time it will try to open on that non-primary screen and it will freeze. it is a wxwidget bug: https://trac.wxwidgets.org/ticket/18532

please try if that works for you... to freeze s3d again move it to non primary screen and exit s3d, next time you start it will try to load on that same screen and it will freeze ... delete the geometry keys and it will work again.

this bug is also reported here: viewtopic.php?p=52776
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