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License limit reached on each start on Linux

Posted: Sat Jan 11, 2020 10:08 am
by davorin
Good afternoon

Each time I start Simplify3D 4.1.2 on Debian Buster I get notified that I have reached the maximum number of licenses....and in the account page I have to deactivate it....until I restart Simplify3D again...

And every time I see my machine listed as "Linux"...

On macOS 10.13.6 I never had this issue...


thanks in advance
richard

Re: License limit reached on each start on Linux

Posted: Mon Jan 13, 2020 9:30 am
by S3D-Alex
Could you please contact us at Support@Simplify3D.com so we can look into this further?

Re: License limit reached on each start on Linux

Posted: Sat Jan 25, 2020 5:56 pm
by themonet
I am having this same issue as well. Was there any progress on this error? TOTAL Linux newbie here, so it could very well be something I'm doing wrong.

Re: License limit reached on each start on Linux

Posted: Tue Jan 28, 2020 10:43 am
by S3D-Alex
Could you please contact us at Support@Simplify3D.com so we can look into this further?

Re: License limit reached on each start on Linux

Posted: Tue Jan 28, 2020 11:01 am
by arhi
S3D-Alex wrote: Tue Jan 28, 2020 10:43 am Could you please contact us at Support@Simplify3D.com so we can look into this further?
Looks like this thing with linux is rather "common" maybe a proper FAQ about handling this issue on Linux could benefit more ppl having Linux issues