MartinNYHC
Posts: 24
Joined: Thu Apr 16, 2020 3:45 pm
Location: Berlin, Germany

S3D freezing under MacOS Big Sur

Fri Dec 25, 2020 8:31 am

Hey and Marry Xmas.

Since I'm using MacOS Bis Sur S3D is freezing from time to time. Just did a fresh installation of Big Sur nad the problem persists. This only happens "from time to time" and not at every usage. Please let me know if you need any further details for debugging.

Thanks, Martin

MartinNYHC
Posts: 24
Joined: Thu Apr 16, 2020 3:45 pm
Location: Berlin, Germany

Re: S3D freezing under MacOS Big Sur

Fri Dec 25, 2020 8:32 am

Oh yes.... OS doesn't report that the application is not responding or similar but S3D is just frozen.

MartinNYHC
Posts: 24
Joined: Thu Apr 16, 2020 3:45 pm
Location: Berlin, Germany

Re: S3D freezing under MacOS Big Sur

Mon Dec 28, 2020 2:22 am

Any feedback please?

jel111
Posts: 3
Joined: Mon Apr 03, 2017 2:56 pm

Re: S3D freezing under MacOS Big Sur

Mon Dec 28, 2020 11:34 am

I am using Big Sur 11.1 and have no issues.

MartinNYHC
Posts: 24
Joined: Thu Apr 16, 2020 3:45 pm
Location: Berlin, Germany

Re: S3D freezing under MacOS Big Sur

Mon Dec 28, 2020 11:48 am

Just had two "freezer". They occured when having multiple print profiles and adding models to them.

MartinNYHC
Posts: 24
Joined: Thu Apr 16, 2020 3:45 pm
Location: Berlin, Germany

Re: S3D freezing under MacOS Big Sur

Wed Jan 06, 2021 11:49 am

Dear Support Team,

I would at least expect an answer to my bug report. I'm a paying customer.

Thanks, Martin

S3D-Jake
Posts: 906
Joined: Wed Jun 20, 2018 12:45 pm

Re: S3D freezing under MacOS Big Sur

Wed Jan 06, 2021 1:40 pm

Sorry to have not responded to you sooner. Our support team will be happy to assist you. Please contact them here: https://www.simplify3d.com/contact
"A bird does not sing because it has an answer. It sings because it has a song."

Return to “Troubleshooting and Bug Reports”