Jparm
Posts: 1
Joined: Tue Oct 05, 2021 7:32 pm

Cannot Activate New S3D Lisence

Tue Oct 05, 2021 7:35 pm

I just bought Simplify, and I cannot activate my license. I keep getting "Unable to connect to the activation server. Please ensure that you have an active internet connection prior to activating." My computer is connected to the internet. I'm posting to this forum from that computer (2015 macbook pro, fully updated.)

susanne1963
Posts: 1
Joined: Wed Oct 13, 2021 3:17 am

Re: Cannot Activate New S3D Lisence

Wed Oct 13, 2021 3:24 am

guten morgen, ich habe gestern eine drittlizenz gekauft und das programm lässt sich nicht mehr starten. ich bekomme die fehlermeldung wie im anhang zu lesen. ich weiss gar nicht mehr, was ich noch alles ausprobieren soll, damit das programm wieder arbeitet... weiss bitte jemand rat? eine lösung?
LG.
Attachments
simplify-issue.jpg

Firefox3D
Posts: 1
Joined: Fri Oct 15, 2021 8:45 am

Re: Cannot Activate New S3D Lisence

Fri Oct 15, 2021 8:48 am

I think the servers are down, my software is hanging when I quit it, looking for a server that is not there.

zetaz
Posts: 2
Joined: Sun Jan 01, 2017 7:10 am

Re: Cannot Activate New S3D Lisence

Sun Oct 17, 2021 12:12 pm

i have the same issue this morning. But it was just a "firewall" issue in my computer ( i use Gdata AV)

AkiShiba
Posts: 1
Joined: Mon Oct 18, 2021 10:33 pm

Re: Cannot Activate New S3D Lisence

Mon Oct 18, 2021 10:46 pm

I am same situation.
When I launch Simplify3d, the error message "Unable to connect to the activation server. Please ensure that you have an active internet connection prior to activating." But my Mac is connected to internet and I see internet sites. I tried 2 Macs (Mac Pro 2009 OSX10.11.6, Mac Book Air OSX10.10.5). The version of Simplify3d is 4.1.2.
When I tried on Windows 8.1 of Parallel desktop, Simplify3d on Win succeeded to connect to the activation server. But Simplify3d on Mac could not.

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