Page 2 of 2

Re: 4.0 Problem,model disappears when prep to print

Posted: Thu May 09, 2019 10:02 am
by svg
Hi

I suddenly also ran into this with v4.1.2. I add the model, have a process, have the model also selected in the process, and when I slice, I get build time 0 hours and there is nothing to see. The slice process is also instantaneous, so it actually is skipping the model.
When I add supports, I can see the paths for the support, but the model itself is not sliced.
It has worked before, but suddenly stopped.
Please help, because also other models cannot be sliced anymore.


s

Re: 4.0 Problem,model disappears when prep to print

Posted: Mon May 20, 2019 5:03 am
by svg
It seems like this was a license issue. I made a refresh on the account and then it worked again. A better error message would be nice because else it all worked fine...

Re: 4.0 Problem,model disappears when prep to print

Posted: Mon May 27, 2019 5:56 pm
by Fais
Hi,

I'm having the same issue. Attached is the factory file.

Re: 4.0 Problem,model disappears when prep to print

Posted: Thu Mar 26, 2020 12:01 am
by eseer333
Downloaded the step file of the model that was not showing up after prepping. Re exported it as an stl. The file prepared when reimported into simplyfy.

Re: 4.0 Problem,model disappears when prep to print

Posted: Mon May 11, 2020 5:26 am
by terryw
Is there a definitive solution to this problem? I have tried all of the suggestions but have not had any success? Please create some form of notification if there is an account issue, I do not expect this sort of issue with a PAID for software.