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Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 9:17 pm
by vinny1575
Hello,

It seems that manual supports are not working in version 2.1. Ive used them many times in 2.0.1. I follow the normal process of clicking "Add new support structures", but they don't show up at all when I click. The little support beam doesn't show up when I move my mouse around either.

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 9:29 pm
by Dssguy1
Still working in my copy of 2.1.0 on Win 7 64 bit.

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 9:40 pm
by vinny1575
Im on a Mac. It looks like its extremely offset from my mouse. So if my mouse is in the bottom right hand corner the support pillar is in the top right hand corner.

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 9:43 pm
by jimc
mine is woking on osx as well. let me ask, its the support size set real small? default is 4mm. if you lower it down to say 1mm then it takes alot longer for the support to be calculated. i accidently set it to .04 one time and it took over 5 min to calculate all the parameters. could your computer be sitting there processing?

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 9:50 pm
by jimc
i just double checked all this again to be sure and it does work just fine on my mac. same as it always has. i even threw a model on there and did 1mm support and it was calculated almost instantly. nothing weird with the mouse or pointer locations.

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 10:09 pm
by vinny1575
Ya I just re-installed it. It is "working", but its offset by about 80 mm. I tried taking a screenshot, but it removes the cursor from the screenshot image.

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 10:22 pm
by jimc
thats odd, mine is not like that at all. i click to add or remove a support and it does it right where i click. i actually have no advise to give you man. :?

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 10:24 pm
by vinny1575
Here is a video of it.

http://youtu.be/O3vJd4cuWco

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 10:30 pm
by jimc
:shock: yeah thats nuts. the bottom of my pillars are attached to my pointer. i just tried a 3rd time to somehow replicate what you had there and i couldnt do it

Re: Manual Supports not working in 2.1

Posted: Sun Apr 13, 2014 10:40 pm
by vinny1575
Dang. Thanks for trying. :(