HotPockets
Posts: 2
Joined: Fri Jan 22, 2016 3:45 pm

Configuration Assistant for Windows is Crashing

Sat Oct 07, 2017 7:58 pm

Hello,

I have Simplify3d 4.0 installed, and previously I was using a FlashForge Creator Pro with the program.

I went to run the configuration assistant and set it to my new printer (Lulzbot Taz 6) and the Assistant Crashes. This behavior is constant with any printer chosen but "Other"

The behavior even occurs with a full uninstall/reboot/reinstall of the product.

here is the debug informaion

Problem Event Name: APPCRASH
Application Name: SIMPLI~1.EXE
Application Version: 4.0.0.0
Application Timestamp: 597095a0
Fault Module Name: Qt5Core.dll
Fault Module Version: 5.6.2.0
Fault Module Timestamp: 594bc666
Exception Code: c0000005
Exception Offset: 00000000000ae999
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: c091
Additional Information 2: c091362bbca65318224effb84c6ce199
Additional Information 3: 0772
Additional Information 4: 07720b3c6e3ea20e36c26357a622575e

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Return to “Troubleshooting and Bug Reports”