Posts: 1
Joined: Fri Dec 15, 2017 10:43 am

[FIXED] UI offset in app

Fri Dec 15, 2017 10:50 am

Has anybody run across this after installing the latest version on a windows 10 64bit machine? All the clickable areas and buttons of the UI are offset and the menu bar at the top is halfway cutoff. This means where the cursor is and where I'm clicking do not line up. Very frustrating.

I initially thought it was a resolution setting on my machine, which is a 4k screen, though after cycling through a couple lower resolution settings it appears to only get worse.

Posts: 1243
Joined: Mon Nov 28, 2016 5:35 am

Re: UI offset in app

Sat Dec 16, 2017 5:36 am

Could be a driver issue. What graphics card do you have? What driver version do you have installed?

Posts: 1
Joined: Sun Dec 31, 2017 11:17 pm

Re: UI offset in app

Mon Jan 01, 2018 12:03 am

same problem here with v4 , going to downgrade back to v3

Posts: 421
Joined: Sat Dec 09, 2017 4:52 am

Re: UI offset in app

Mon Jan 01, 2018 6:11 am

I had this one one of my old computers with a 5yr old graphics card/driver (really out of date, I know...). I emailed S3D support about it, and they were able to check the driver and then tell me what setting to use to fix it. So if you send them a message, they can probably help.

Posts: 444
Joined: Thu Aug 30, 2018 1:23 pm

Re: [FIXED] UI offset in app

Thu Nov 08, 2018 2:26 pm

I’m happy to let everyone know that this issue with the missing or covered up title bar should be resolved now in the latest 4.1.0 release. We have tested a multitude of different computers and setups to ensure this will work more automatically in the future. This was just one of many improvements to the software. All of which are detailed on our Release Notes page.

Thank you for your help reporting this issue!

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