dsegel
Posts: 159
Joined: Tue Sep 30, 2014 5:37 pm

S3D 3.0.1 frequently crashes when removing many models

I've noticed this happening a lot with 3.0.1; not sure if it happened with 3.0.0. I did not have this problem with 2.x.

If I have several models imported and then select them all and click the "Remove" button, S3D immediately crashes with no error message. This doesn't happen every time, but it does happen enough to be annoying.
JoeJ
Posts: 1435
Joined: Sun Feb 16, 2014 10:52 am

Re: S3D 3.0.1 frequently crashes when removing many models

Hmm I haven't seen this. But it would probably help the S3D guys narrow it down if you attach the crash report. If you're on Windows, read this for how to do that: http://www.cyberlink.com/support/faq-co ... o?id=10449
DonSch
Posts: 22
Joined: Mon Jul 20, 2015 7:27 am

Re: S3D 3.0.1 frequently crashes when removing many models

I posted about this as well... I found that the latest Windows version chokes on models with problems, where the prior version didn't care. I have only had success with 3.0.1 when I am sure the model is perfect. I reported this to tech support and the response was something like "interesting!, we're not seeing that in the MAC version". I'm thinking about trying the Linux version to see if that one is more stable, but can't bring myself to use a MAC.
JoeJ
Posts: 1435
Joined: Sun Feb 16, 2014 10:52 am

Re: S3D 3.0.1 frequently crashes when removing many models

FWIW - I haven't seen this at all on the Windows version either. So I don't think the OS you are using makes any difference. More likely it's just related to the specific model you are using.

As I said above, if it happens again, post the crash log since that's probably the best way to help report it
dsegel
Posts: 159
Joined: Tue Sep 30, 2014 5:37 pm

Re: S3D 3.0.1 frequently crashes when removing many models

Thanks, this is on the Mac version but I think I can find a crash report to submit anyway. I'll do that the next time it happens.
KC_703
Posts: 238
Joined: Tue Aug 26, 2014 5:23 pm

Re: S3D 3.0.1 frequently crashes when removing many models

I had some random crashes of S3D on the Mac the other day. A reboot of the laptop fixed the crashes...
dsegel
Posts: 159
Joined: Tue Sep 30, 2014 5:37 pm

Re: S3D 3.0.1 frequently crashes when removing many models

Just happened again...I imported a single model (a gear), placed one surface on the bed, scaled it, duplicated it 7 times (8 total), sliced it, then removed the models and S3D crashed. I then restarted and repeated the operations and it crashed again. In fact, I can make it happen without slicing as well.

Report is attached.
Attachments
Simplify3D_2015-07-30-182405_ophelia.txt
(73.5 KiB) Downloaded 245 times
JoeJ
Posts: 1435
Joined: Sun Feb 16, 2014 10:52 am

Re: S3D 3.0.1 frequently crashes when removing many models

Hmm... I followed those exact same steps using 3.0.1 on my mac and it works fine for me. Did it at least 5 times in a row now without crashing. Does this happen with every model or just the gear that you posted? For example, try it with another simple model - does it still happen?

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