srgkogkodgk
Posts: 7
Joined: Fri Oct 23, 2015 10:54 pm

Config Assistant not working

:( :(
running mac 10.10.15
updated to S3D 3.0.2
config asst does not work.

"Unable to retrieve profiles from server" -- is anyone else having this problem?

i've had this for about a month now. i have contacted support about this multiple times - i thought the update would have fixed it.

??????
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unable to retrieve profiles from server
unable to retrieve profiles from server
JoeJ
Posts: 1435
Joined: Sun Feb 16, 2014 10:52 am

Re: Config Assistant not working

Works fine for me. Maybe your network or firewall isn't allowing the software to access the internet.

I would just email their support team if you need a specific profile.
srgkogkodgk
Posts: 7
Joined: Fri Oct 23, 2015 10:54 pm

Re: Config Assistant not working

ok good to know. i'll check my settings.
srgkogkodgk
Posts: 7
Joined: Fri Oct 23, 2015 10:54 pm

Re: Config Assistant not working

does anyone know how to allow specific outgoing connections?

i tried allowing incoming in my firewall settings that did not do anything.

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