I was using my S3D system earlier today without a problem.
However when I restarted it a short time ago I was greeted by a dialog gthat the maximum number of licenses had been reached. I popped over to the deactivate web page - and when I tried to deactivate a license it told me that deactivation was not currently available on my account, and that I should contact support. I did so, but so far no response.
So I've now got a broken S3D installation where S3D won't start, and I cannot use my 3D printer.
This licensing arrangement seems to be problematical. I hadn't made any changes either within S3D or on the web site to cause S3D to lose it's licensed status.
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joesoap583
- Posts: 106
- Joined: Sat Mar 08, 2014 11:01 pm
Unlicensed Error
Posting as a private individual - 3D printing is a hobby activity.
Creality CR-10S owner.
Creality CR-10S owner.
Re: Unlicensed Error
Firstly, this forum is a user forum...so is not a way of contacting Simplify3d's staff.
Your "short time ago" may not match up with the normal office hours of S3D...who I believe are on US time (no idea if it's Western, Central or Eastern!!), and they may only be half way through their morning as I type.
Give them chance to get back to you...and then if you have no reply, why not blitz their system with reminders!!!
Your "short time ago" may not match up with the normal office hours of S3D...who I believe are on US time (no idea if it's Western, Central or Eastern!!), and they may only be half way through their morning as I type.
Give them chance to get back to you...and then if you have no reply, why not blitz their system with reminders!!!
Doug Kightley
Volunteer at the National Tramway Museum http://www.tramway.co.uk
Railway modeller and webmaster at http://www.talkingtgauge.net
Volunteer at the National Tramway Museum http://www.tramway.co.uk
Railway modeller and webmaster at http://www.talkingtgauge.net
Re: Unlicensed Error
Monday was also a holiday over this side of the lake.
