Landerbach
Posts: 3
Joined: Sun Feb 16, 2014 2:56 pm

Disconnecting during printing

Simplify3D 2.1.0
Mac OSX
Leapfrog Creatr Dual

Multiple objects.

My Problem:
After a print job of 12 hours the printer is disconnected during a print job.
With the next print job with multiple objects the printer disconnects after a few minutes.
I have restarted the printer, same problem. I just restarted the computer and will try again.

This has never happend in the previous version and found nothing here on the forum so maybe I have local problem?
If not please lett me know what you have tried and found.

With kind regards,
Joost
JoeJ
Posts: 1435
Joined: Sun Feb 16, 2014 10:52 am

Re: Disconnecting during printing

This usually points to USB cable or power supply issue. Even small fluctuations in the power supply (or poor grounding) can cause the electronics to reset which will of course interrupt and disconnect the serial communication. Browsing through the posts on here, the Leapfrog printer seems to have much more frequent issues with this. I wonder if they need to revise their power system…

Might also want to try a higher quality shielded USB cable with ferrite beads

Return to “Troubleshooting and Bug Reports”