Toolhead Offsets not working in S3D 4.0?

[mikejsmith1985]

Good Morning,
I have a PowerSpec Ultra, since moving to S3D v4.0 the toolhead offsets don't seem to impact the print. The machine settings are being updated to reflect the changes I make in the profile however the firmware on this printer is not opensource and PowerSpec won't help because the tool offsets work in power print... I've reached out to FlashForge and so far no response there.

I sent an email to S3D support and they gave me a link about all the potential options for dealing with toolhead offset and the toolhead offset option on the g-code tab is the only viable option for me. I can set my x=0 y=0 on toolhead 1 and print then set it to x34.2 y0.3 (the correct settings in power print) and the print is indistinguishable.

The issue may be exclusive to my closed source firmware but in older versions of S3D I was able to make it work using this option.

At the very least I would expect to see different results with changing the toolhead offsets even if I never get the perfect alignment I'm after.

If anyone else is experiencing this please chime in.

In the mean time I'm going to see if I can roll back to a prior release of S3D.

Thanks!

[mikejsmith1985]

I'm so glad I took the time to sit down and write this out, as mid post is when I thought to try going back to S3D 3.1.1 and low and behold the offsets work brilliantly again!

[brian442]

I use toolhead offsets on 2 of my printers and they are both still working fine in S3D 4.0. Did you make sure to enable the "apply toolhead offsets to gcode coordinates" option on the G-Code tab where you entered the offsets?

Can you post your factory file here if you're still having trouble?

[mikejsmith1985]

Good Afternoon, I did some testing and talked with support, I'm not sure what exactly I did or didn't do during my initial testing that I couldn't get the offsets to work, but I went back to 3.1.1 and it worked fine, I then went back into 4.0.0 and started fresh and I'm now printing great with just the g-code offset being sent to the printer in the startup script.

thanks all!

[JackDark]

[SOLVED] Posting here in case anyone else encounters this in the future. I wrote up a how-to post here: viewtopic.php?f=8&t=9567&p=39851#p39851