Hello...
I've been fighting floating supports... meaning that when generated, supports don't always go all the way down to a surface, they will just start in mid air (they are touching something where they start, but they have big unsupported overhangs themselves. This is happening on most models, and I always have to go in and delete those columns and carefully replace them, which is tricky because even when placing by hand they tend to do the same thing unless placed at the perfect position (I find positioning supports to be very tricky as they tend to snap from position to position, but that is a different issue). Shouldn't all supports go straight down until they hit a surface, be it the build plate or model?
Thanks
-David