"Account limit reached" every time I restart my PC (Linux)

[rincewind]

I'm running Simplify3D 4.0.1 on ArchLinux. I'm starting S3D by running the LaunchScript.

Every time I restart my PC, I get the "account limit reached" error when I try to run S3D. I then have to log in to my account online, deactivate one of the installations and then rerun S3D. It's really annoying.

Any help is much appreciated.

[TN Yankee]

Just to let you know, you're not alone. When I was running LinuxMint as my primary OS, the same would happen every several reboots. I worked with S3D support, but never did figure it out. These days, however, I'm primarily in Win10 and haven't had to deal with it in a long time.

[wirlybird]

Do you know if this happens after a Linux update? Maybe, somehow the S3D software sees it as a new installation and thinks you have exceeded the license? Just a far out there guess!

[rincewind]

Do you know if this happens after a Linux update? Maybe, somehow the S3D software sees it as a new installation and thinks you have exceeded the license? Just a far out there guess!

No, it's every time. In fact, I've just had to do it again as I shut down my PC earlier. It happens as soon as I do a restart.

[wirlybird]

Do you know if this happens after a Linux update? Maybe, somehow the S3D software sees it as a new installation and thinks you have exceeded the license? Just a far out there guess!

No, it's every time. In fact, I've just had to do it again as I shut down my PC earlier. It happens as soon as I do a restart.

How odd.
Just throwing out guesses here but I wonder if there is something that makes the S3D software think it is starting for the first time after install each time you open it?
Do you get the log-in dialog window for S3D when you start it?
Maybe it needs to save a file after a successful login but Linux isn't letting it?

[S3D-Alex]

Please contact our licensing support team the link below and they would be happy to assist you with this:
https://www.simplify3d.com/contact-us/