I posted the screenshot of my windows version. Does this help?rrdavis wrote: ↑Tue Apr 03, 2018 8:43 amMaybe it is a problem with a recent Windows update. Might help to know what exact version and build number of windows you are using.
Press Windows+R, type "winver" into the run dialog, then press enter. Then either post that screenshot or copy the exact OS and build number and post it here.