I cannot connect to Simplify 3d, please help

[priestly]

https://imgur.com/a/BJIaKM8

I need some help, recently when I tried to start up S3D I got this error message, I've been using this program for more than a year and have an online activated and verified account. I could use some help, I wanted to do some printing this weekend.

Please help S3D

[dkightley]

As the error message suggests....contact support: https://www.simplify3d.com/contact-us/

This is a user forum that is not the prime communications route to get support from S3D.

[priestly]

I did, they have not responded in the last 24 hours, decided to make it more visible