3DWP wrote: ↑Fri Jan 24, 2020 2:14 pm
I don't think it is nice to talk about other software here even though you are disappointed about Simplify3D, that may be one of the reasons they modify the posts here - it's still their forum.
Also negative talk that updates will never happen isn't helping anybody and not based on facts.
That being said, I don't like censorship and waiting sooo long after exciting news. I'm happy with what I paid for untill now but am very much hoping for a quick release of V5 and ANY info about what new features it may hold.
The problem is it's their actions that are making negative talk. It's them that said it would be out by end of 2019, it's them that said they be showing stuff off in the run up to that.
The only updates have basically not said anything, some people paid for the software based on the information given to them that they would upgrade to version 5 for free long as they still had an active 12 month of support, it's them people that are righty asking if because of the delay they will still get version 5 for free update like they should have based on facts given to them when they paid for it.
It's them posts they can not and will not reply to, but can take the time to remove posts and skip over stuff the community are asking so they can keep it looking all rosey. Thats not how you keep trust or gain trust, thats how you lose it and how you go under as a company.
What do we know about version 5?
"70 customer feature requests" what are them features, if they confirmed they have added them why can they not say or show a little off of them to keep people happy and looking forward to version 5?
I'm sorry and this is why my pasts posts likely been removed but the same thing happened with version 4, they said they would show off sneak peeks of what was new in the build up to launch, a launch what got delayed and no sneak peeks given till it did end up launching.
A company can not say one thing and then do another and then try to run censorship of the community to make it look like stuff never got said/happened..
You have added features, you should share some details, share a idea of how long the delay might be, share details on what will happen to them that still had paid support at the end of 2019 that should have got free version 5 update, share a idea of how much this "little cost" to update might be.