Simplify3d for windows - total system black screen on prepare to print

[ORneryD]

Simplify3d version 4.1.2

Load STL,
Apply any process settings,
Click "prepare to print
Observe text status changes until it says "parsing gcode file"
Observe total system Black screen followed by application not responding when it comes back

Any STL file, any material, any settings I have altered don't seem to change it. I assume it has something to do with a graphics card incompatibility since it seems to also crash any other processes that are running that are rendering 3d models.

During the black screen there is a colored line that flashes across the bottom portion of the screen for a few seconds. Then, once the black screen comes back to the desktop, the crashed applications are white windows that are "not responding" and have to be force-closed.

Priusa i3 Mk3 settings

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 @ 3.20GHz
Coffee Lake 14nm Technology
RAM
32.0GB Single-Channel Unknown @ 1600MHz (16-18-18-36)
Motherboard
ASUSTeK COMPUTER INC. ROG STRIX Z390-E GAMING (LGA1151)
Graphics
U28E590 (3840x2160@60Hz)
16368MB ATI AMD Radeon VII (ATI)
Monitor
Name U28E590 on AMD Radeon VII
Current Resolution 2560x1440 pixels
Work Resolution 2560x1400 pixels
State Enabled, Primary, Unsafe
Monitor Width 3840
Monitor Height 2160
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
ATI AMD Radeon VII
Manufacturer ATI
Model AMD Radeon VII
Device ID 1002-66AF
Revision C2
Subvendor ATI (1002)
Current Performance Level Level 0
GPU Clock 0.0 (1801.0) MHz
Driver version 26.20.13031.5006
BIOS Version 113-D3600200-106
Memory Type HBM2
Memory 16368 MB
Bandwidth 1024.0 GB/s
Count of performance levels : 1
Level 1 - "Perf Level 0"
Storage
931GB Samsung SSD 970 EVO Plus 1TB (Unknown (SSD))
Audio
AMD High Definition Audio Device

FFF export

<?xml version="1.0"?>
<profile name="Prusa Research Original Prusa i3 MK3" version="2020-04-25 13:17:54" app="S3D-Software 4.1.2">
<baseProfile></baseProfile>
<printMaterial>TPU</printMaterial>
<printQuality>Medium</printQuality>
<printExtruders></printExtruders>
<extruder name="Primary Extruder">
<toolheadNumber>0</toolheadNumber>
<diameter>0.4</diameter>
<autoWidth>0</autoWidth>
<width>0.4</width>
<extrusionMultiplier>1</extrusionMultiplier>
<useRetract>1</useRetract>
<retractionDistance>1</retractionDistance>
<extraRestartDistance>0</extraRestartDistance>
<retractionZLift>0</retractionZLift>
<retractionSpeed>2400</retractionSpeed>
<useCoasting>1</useCoasting>
<coastingDistance>0.2</coastingDistance>
<useWipe>1</useWipe>
<wipeDistance>2</wipeDistance>
</extruder>
<primaryExtruder>0</primaryExtruder>
<layerHeight>0.2</layerHeight>
<topSolidLayers>3</topSolidLayers>
<bottomSolidLayers>3</bottomSolidLayers>
<perimeterOutlines>2</perimeterOutlines>
<printPerimetersInsideOut>1</printPerimetersInsideOut>
<startPointOption>2</startPointOption>
<startPointOriginX>0</startPointOriginX>
<startPointOriginY>0</startPointOriginY>
<sequentialIslands>0</sequentialIslands>
<spiralVaseMode>0</spiralVaseMode>
<firstLayerHeightPercentage>150</firstLayerHeightPercentage>
<firstLayerWidthPercentage>100</firstLayerWidthPercentage>
<firstLayerUnderspeed>0.5</firstLayerUnderspeed>
<useRaft>0</useRaft>
<raftExtruder>0</raftExtruder>
<raftTopLayers>3</raftTopLayers>
<raftBaseLayers>2</raftBaseLayers>
<raftOffset>3</raftOffset>
<raftSeparationDistance>0.14</raftSeparationDistance>
<raftTopInfill>100</raftTopInfill>
<aboveRaftSpeedMultiplier>0.3</aboveRaftSpeedMultiplier>
<useSkirt>1</useSkirt>
<skirtExtruder>0</skirtExtruder>
<skirtLayers>1</skirtLayers>
<skirtOutlines>2</skirtOutlines>
<skirtOffset>4</skirtOffset>
<usePrimePillar>0</usePrimePillar>
<primePillarExtruder>999</primePillarExtruder>
<primePillarWidth>12</primePillarWidth>
<primePillarLocation>7</primePillarLocation>
<primePillarSpeedMultiplier>1</primePillarSpeedMultiplier>
<useOozeShield>0</useOozeShield>
<oozeShieldExtruder>999</oozeShieldExtruder>
<oozeShieldOffset>2</oozeShieldOffset>
<oozeShieldOutlines>1</oozeShieldOutlines>
<oozeShieldSidewallShape>1</oozeShieldSidewallShape>
<oozeShieldSidewallAngle>30</oozeShieldSidewallAngle>
<oozeShieldSpeedMultiplier>1</oozeShieldSpeedMultiplier>
<infillExtruder>0</infillExtruder>
<internalInfillPattern>Rectilinear</internalInfillPattern>
<externalInfillPattern>Rectilinear</externalInfillPattern>
<infillPercentage>20</infillPercentage>
<outlineOverlapPercentage>20</outlineOverlapPercentage>
<infillExtrusionWidthPercentage>100</infillExtrusionWidthPercentage>
<minInfillLength>5</minInfillLength>
<infillLayerInterval>1</infillLayerInterval>
<internalInfillAngles>45,-45</internalInfillAngles>
<overlapInternalInfillAngles>0</overlapInternalInfillAngles>
<externalInfillAngles>45,-45</externalInfillAngles>
<generateSupport>0</generateSupport>
<supportExtruder>0</supportExtruder>
<supportInfillPercentage>30</supportInfillPercentage>
<supportExtraInflation>0</supportExtraInflation>
<supportBaseLayers>0</supportBaseLayers>
<denseSupportExtruder>0</denseSupportExtruder>
<denseSupportLayers>0</denseSupportLayers>
<denseSupportInfillPercentage>70</denseSupportInfillPercentage>
<supportLayerInterval>1</supportLayerInterval>
<supportHorizontalPartOffset>0.3</supportHorizontalPartOffset>
<supportUpperSeparationLayers>1</supportUpperSeparationLayers>
<supportLowerSeparationLayers>1</supportLowerSeparationLayers>
<supportType>0</supportType>
<supportGridSpacing>4</supportGridSpacing>
<maxOverhangAngle>45</maxOverhangAngle>
<supportAngles>0</supportAngles>
<temperatureController name="Primary Extruder">
<temperatureNumber>0</temperatureNumber>
<isHeatedBed>0</isHeatedBed>
<stabilizeAtStartup>1</stabilizeAtStartup>
<setpoint layer="1" temperature="200"/>
</temperatureController>
<temperatureController name="Heated Bed">
<temperatureNumber>0</temperatureNumber>
<isHeatedBed>1</isHeatedBed>
<stabilizeAtStartup>1</stabilizeAtStartup>
<setpoint layer="1" temperature="60"/>
</temperatureController>
<fanSpeed>
<setpoint layer="1" speed="0"/>
<setpoint layer="2" speed="100"/>
</fanSpeed>
<blipFanToFullPower>0</blipFanToFullPower>
<adjustSpeedForCooling>1</adjustSpeedForCooling>
<minSpeedLayerTime>15</minSpeedLayerTime>
<minCoolingSpeedSlowdown>20</minCoolingSpeedSlowdown>
<increaseFanForCooling>0</increaseFanForCooling>
<minFanLayerTime>45</minFanLayerTime>
<maxCoolingFanSpeed>100</maxCoolingFanSpeed>
<increaseFanForBridging>0</increaseFanForBridging>
<bridgingFanSpeed>100</bridgingFanSpeed>
<use5D>1</use5D>
<relativeEdistances>0</relativeEdistances>
<allowEaxisZeroing>1</allowEaxisZeroing>
<independentExtruderAxes>0</independentExtruderAxes>
<includeM10123>0</includeM10123>
<stickySupport>1</stickySupport>
<applyToolheadOffsets>0</applyToolheadOffsets>
<gcodeXoffset>0</gcodeXoffset>
<gcodeYoffset>0</gcodeYoffset>
<gcodeZoffset>0</gcodeZoffset>
<overrideMachineDefinition>1</overrideMachineDefinition>
<machineTypeOverride>0</machineTypeOverride>
<strokeXoverride>250</strokeXoverride>
<strokeYoverride>210</strokeYoverride>
<strokeZoverride>210</strokeZoverride>
<originOffsetXoverride>0</originOffsetXoverride>
<originOffsetYoverride>0</originOffsetYoverride>
<originOffsetZoverride>0</originOffsetZoverride>
<homeXdirOverride>-1</homeXdirOverride>
<homeYdirOverride>-1</homeYdirOverride>
<homeZdirOverride>-1</homeZdirOverride>
<flipXoverride>1</flipXoverride>
<flipYoverride>-1</flipYoverride>
<flipZoverride>1</flipZoverride>
<toolheadOffsets>0,0|0,0|0,0|0,0|0,0|0,0</toolheadOffsets>
<overrideFirmwareConfiguration>1</overrideFirmwareConfiguration>
<firmwareTypeOverride>RepRap (Marlin/Repetier/Sprinter)</firmwareTypeOverride>
<GPXconfigOverride>r2</GPXconfigOverride>
<baudRateOverride>115200</baudRateOverride>
<overridePrinterModels>1</overridePrinterModels>
<printerModelsOverride></printerModelsOverride>
<startingGcode>M115 U3.0.7 ; use the latest firmware version,G28 W ; home all axes without mesh bed leveling,G80 ; run mesh bed leveling routine,G1 Y-3.0 F1000.0 ; prepare to prime,G92 E0 ; reset extrusion distance,G1 X60.0 E9.0 F1000.0 ; priming,G1 X100.0 E12.5 F1000.0 ; priming</startingGcode>
<layerChangeGcode></layerChangeGcode>
<retractionGcode></retractionGcode>
<toolChangeGcode></toolChangeGcode>
<endingGcode>G4 ; wait,M106 S0 ; turn off cooling fan,M104 S0 ; turn off extruder,M140 S0 ; turn off bed,G1 X0 Y200 ; part removal,M84 ; disable motors</endingGcode>
<exportFileFormat>gcode</exportFileFormat>
<celebration>0</celebration>
<celebrationSong>Random Song</celebrationSong>
<postProcessing></postProcessing>
<defaultSpeed>4800</defaultSpeed>
<outlineUnderspeed>0.5</outlineUnderspeed>
<solidInfillUnderspeed>0.8</solidInfillUnderspeed>
<supportUnderspeed>0.8</supportUnderspeed>
<rapidXYspeed>12000</rapidXYspeed>
<rapidZspeed>1000</rapidZspeed>
<minBridgingArea>50</minBridgingArea>
<bridgingExtraInflation>0</bridgingExtraInflation>
<bridgingExtrusionMultiplier>1</bridgingExtrusionMultiplier>
<bridgingSpeedMultiplier>1</bridgingSpeedMultiplier>
<useFixedBridgingAngle>0</useFixedBridgingAngle>
<fixedBridgingAngle>0</fixedBridgingAngle>
<applyBridgingToPerimeters>0</applyBridgingToPerimeters>
<filamentDiameters>1.75|1.75|1.75|1.75|1.75|1.75</filamentDiameters>
<filamentPricesPerKg>46|46|46|46|46|46</filamentPricesPerKg>
<filamentDensities>1.25|1.25|1.25|1.25|1.25|1.25</filamentDensities>
<useMinPrintHeight>0</useMinPrintHeight>
<minPrintHeight>0</minPrintHeight>
<useMaxPrintHeight>0</useMaxPrintHeight>
<maxPrintHeight>0</maxPrintHeight>
<useDiaphragm>0</useDiaphragm>
<diaphragmLayerInterval>20</diaphragmLayerInterval>
<robustSlicing>1</robustSlicing>
<mergeAllIntoSolid>0</mergeAllIntoSolid>
<onlyRetractWhenCrossingOutline>1</onlyRetractWhenCrossingOutline>
<retractBetweenLayers>1</retractBetweenLayers>
<useRetractionMinTravel>0</useRetractionMinTravel>
<retractionMinTravel>3</retractionMinTravel>
<retractWhileWiping>1</retractWhileWiping>
<onlyWipeOutlines>1</onlyWipeOutlines>
<avoidCrossingOutline>0</avoidCrossingOutline>
<maxMovementDetourFactor>3</maxMovementDetourFactor>
<toolChangeRetractionDistance>12</toolChangeRetractionDistance>
<toolChangeExtraRestartDistance>-0.5</toolChangeExtraRestartDistance>
<toolChangeRetractionSpeed>600</toolChangeRetractionSpeed>
<externalThinWallType>0</externalThinWallType>
<internalThinWallType>2</internalThinWallType>
<thinWallAllowedOverlapPercentage>25</thinWallAllowedOverlapPercentage>
<singleExtrusionMinLength>1</singleExtrusionMinLength>
<singleExtrusionMinPrintingWidthPercentage>50</singleExtrusionMinPrintingWidthPercentage>
<singleExtrusionMaxPrintingWidthPercentage>200</singleExtrusionMaxPrintingWidthPercentage>
<singleExtrusionEndpointExtension>0.2</singleExtrusionEndpointExtension>
<horizontalSizeCompensation>0</horizontalSizeCompensation>
<autoConfigureMaterial name="PLA">
<globalExtruderTemperature>200</globalExtruderTemperature>
<globalBedTemperature>60</globalBedTemperature>
<globalExtrusionMultiplier>1</globalExtrusionMultiplier>
<fanSpeed>
<setpoint layer="1" speed="0"/>
<setpoint layer="2" speed="100"/>
</fanSpeed>
</autoConfigureMaterial>
<autoConfigureMaterial name="ABS">
<globalExtruderTemperature>255</globalExtruderTemperature>
<globalBedTemperature>100</globalBedTemperature>
<globalExtrusionMultiplier>1</globalExtrusionMultiplier>
<fanSpeed>
<setpoint layer="1" speed="0"/>
</fanSpeed>
</autoConfigureMaterial>
<autoConfigureMaterial name="PET">
<globalExtruderTemperature>240</globalExtruderTemperature>
<globalBedTemperature>90</globalBedTemperature>
<globalExtrusionMultiplier>1</globalExtrusionMultiplier>
<fanSpeed>
<setpoint layer="1" speed="0"/>
<setpoint layer="2" speed="50"/>
</fanSpeed>
</autoConfigureMaterial>
<autoConfigureMaterial name="Nylon">
<globalExtruderTemperature>220</globalExtruderTemperature>
<globalBedTemperature>80</globalBedTemperature>
<globalExtrusionMultiplier>1</globalExtrusionMultiplier>
<fanSpeed>
<setpoint layer="1" speed="0"/>
</fanSpeed>
</autoConfigureMaterial>
<autoConfigureQuality name="Fast">
<layerHeight>0.3</layerHeight>
<topSolidLayers>3</topSolidLayers>
<bottomSolidLayers>3</bottomSolidLayers>
<skirtLayers>1</skirtLayers>
<infillPercentage>15</infillPercentage>
<supportInfillPercentage>25</supportInfillPercentage>
</autoConfigureQuality>
<autoConfigureQuality name="Medium">
<layerHeight>0.2</layerHeight>
<topSolidLayers>3</topSolidLayers>
<bottomSolidLayers>3</bottomSolidLayers>
<skirtLayers>1</skirtLayers>
<infillPercentage>20</infillPercentage>
<supportInfillPercentage>30</supportInfillPercentage>
</autoConfigureQuality>
<autoConfigureQuality name="High">
<layerHeight>0.1</layerHeight>
<topSolidLayers>4</topSolidLayers>
<bottomSolidLayers>4</bottomSolidLayers>
<skirtLayers>2</skirtLayers>
<infillPercentage>30</infillPercentage>
<supportInfillPercentage>40</supportInfillPercentage>
</autoConfigureQuality>
<autoConfigureMaterial name="TPU">
<globalExtruderTemperature>200</globalExtruderTemperature>
<globalBedTemperature>60</globalBedTemperature>
<globalExtrusionMultiplier>1</globalExtrusionMultiplier>
<fanSpeed>
<setpoint layer="1" speed="0"/>
<setpoint layer="2" speed="100"/>
</fanSpeed>
</autoConfigureMaterial>
</profile>

[S3D-Alex]

Can you please try the following? Please open Simplify3D by entering the following three lines into the command prompt.

cd "C:\Program Files\Simplify3D-4.1.2"
SET QT_OPENGL=angle
Simplify3D.exe

Then please go to Tools > Options, and click on the Visualization tab. Change the acceleration mode to "Compatibility Mode". Then save your changes and restart the software. This should allow the 3D display to work correctly with your graphics card.