josheh_3dworld
Posts: 5
Joined: Fri Apr 22, 2022 3:10 pm

Can we at least get an update that includes the latest printer profiles

I get you're dragging your feet on v5, or whatever. But it appears you've at least been adding in new printer profiles, but I don't see where I would be able to access any of them, outside of trying to fight with customer support. And I just think it shouldn't be that way, that if it's listed as supported, it should at least be included in the software.

I was shocked to find out my newer printer was "supported", but with searching around all I found was a note to contact customer support. It's frustrating, especially when I've got things to do, so waiting for customer support to send me a file is annoying. It's especially annoying, considering that it's a printer profile. They're easy to share and whatever. So I don't think it's right to have to jump through these hoops.

All I can gather is that there's no actual development team, and whoever is left there doesn't know how to compile a new installer that includes all the latest profiles.
RetroDesign3D
Posts: 6
Joined: Sat Mar 03, 2018 6:55 pm

Re: Can we at least get an update that includes the latest printer profiles

They should have an online depository for profiles, so an update would not be required.. just download profiles from the website.
S3D-Jake
Posts: 1045
Joined: Wed Jun 20, 2018 12:45 pm

Re: Can we at least get an update that includes the latest printer profiles

Hi guys! Thanks for your interest in being able to download the latest profiles directly from a central repository. We don't yet have something like this available to our users. But I can certainly see the benefit that would add for a lot of our customers! I'll document this request for our developers to review.
"A bird does not sing because it has an answer. It sings because it has a song."
fudgefactor
Posts: 13
Joined: Tue Aug 17, 2021 2:14 pm

Re: Can we at least get an update that includes the latest printer profiles

S3D-Jake wrote: Wed May 18, 2022 9:17 am Hi guys! Thanks for your interest in being able to download the latest profiles directly from a central repository. We don't yet have something like this available to our users. But I can certainly see the benefit that would add for a lot of our customers! I'll document this request for our developers to review.
Have you tried labeling them super urgent?
TomOH
Posts: 28
Joined: Fri Jul 31, 2015 9:41 am

Re: Can we at least get an update that includes the latest printer profiles

"... our developers ..."?? Are you really bullshitting yourself that there is ANY development going on? LOL
alexis92
Posts: 25
Joined: Wed Mar 23, 2022 7:53 pm

Re: Can we at least get an update that includes the latest printer profiles

TomOH wrote: Thu May 19, 2022 7:53 pm "... our developers ..."?? Are you really bullshitting yourself that there is ANY development going on? LOL
:lol: :lol: :lol:

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