Hi, I'm a LONG time user (and proponent) of S3D. I recently "upgraded" to version 5, and was immediately hit with a variety of issues. Some simple, some downright annoying.
1. Your license terms have become onerous. Even though you say I can have the program loaded onto more that one machine, but only use it on one at a time, what you really mean is that I have to Deactivate it on all machines except one before it will run. That's a true pain, and not how your license agreement reads. You simply say "can only run on one computer at a time" (which I'm ok with), instead of "you have to deactivate on all computers before you can run it on any one".
2. You have eliminated two very useful controls -- the "Infill Percentage" slider and the "Generate Support" check box when the Advanced controls are present. Why???
3. If I don't elect to have supports on a part (I know what I'm doing), your program will nag me each time I slice if it disagrees. No way to disable this.
4. The Delete key no longer removes parts from the bed. I have to use the Backspace key now. Why???
5. I've had issues when I have several processes, each for a different segment of the part. When I set this up (difficult), the program crashes when I go to slice. See this video: https://www.youtube.com/watch?v=aq6BN3gw67I
6. The automatic variable layer height produces weird results -- it's hard to understand sometimes why it chooses what it does. There's just not enough control or visual feedback.
7. Have you done a feature-by-feature comparison with the various other offerings? I bet you won't fare that well, which would partly explain why so many people are "bashing" V5 online. The other reason is that you've been so opaque in terms of what you're doing, and when to expect it. Your corporate management has been abysmal, and I fear this may result in great harm to your future as a company. Ironically, I'm on your side!
At this point, even though I paid for two license upgrades to V5, I'm going back to 4.1.x. I wish I had had a chance to respond to projected changes/updates during the development cycle, rather than receiving it as a fait accompli three years late.
Neil